Property Operations & Community Manager

Greystar; Norwood (OH); On-site; USD 78,000 - 85,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Disability & Life insurance

Paid time off

Job summary

Greystar is seeking a Property Manager to oversee day-to-day operations of a property, including managing staff, budgets, leases, and resident services. You will ensure compliance, drive occupancy and revenue, and maintain standards for safety and appearance.

Ideal candidates have a background in housing or property management, strong leadership and negotiation skills, and a track record of delivering excellent resident experiences. This is a full-time on-site role with robust benefits.

Qualifications

• M.Ed or Bachelor’s/Master’s degree in Business Management, Communications, or related field.
• 4-6 years minimum of relevant experience in residence life and/or property management.
• Knowledge of equity and inclusion issues and laws that impact higher education and particularly community living (FERPA, all gender spaces, Title IX, affinity-based living learning communities, ADA compliance).
• Ability to implement problem solving strategies to manage everyday residential challenges such as crisis response, conflict management, community development, and student/family concerns.
• Compassionate and diplomatic with excellent written and verbal communication skills.
• Detail-oriented and self-motivated with the ability to work independently, as a leader, and a collaborative member of a team.

Responsibilities

• Provides input into the development of budget(s) for the property by analyzing financial statements and market data.
• Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner.
• Approves invoices from vendors, contractors, and service providers for payment and manages communications.
• Controls expenditures by staying within the approved budget and manages petty cash.
• Oversees the lease enforcement process including applications, renewals, inspections, and notices.
• Establishes relationships with housing officials and university representatives to ensure compliance.
• Gathers and analyzes market trends and implements short- and long-range marketing and leasing strategies.
• Promotes resident satisfaction by responding to complaints and service requests promptly.
• Supervises property staff including hiring, training, and performance management.
• Manages client/owner relationships with updates and rapid responses.

Skills

Internet proficiency

Word processing

Spreadsheet

Database management

Leadership

Communication

Team management

Collaboration

Problem solving

Detail-oriented

Customer service

Multitasking

Education

Bachelor’s/Master’s degree in Business Management or related field

Tools

Yardi

OneSite

Entrata

THD (The Housing Director)

PeopleSoft

MaxPanda

Job description

Greystar is seeking a Property Manager to oversee day-to-day operations of a property, including managing staff, budgets, leases, and resident services. You will ensure compliance, drive occupancy and revenue, and maintain standards for safety and appearance.

Ideal candidates have a background in housing or property management, strong leadership and negotiation skills, and a track record of delivering excellent resident experiences. This is a full-time on-site role with robust benefits.