Property Operations Analytics Specialist

Starr Indemnity & Liability Company; City of Rochester (NY); On-site; USD 68,000 - 90,000; Full time

Job summary

Starr Indemnity & Liability Company in New York is seeking a Property Operations Analyst to analyze operational performance and drive process improvements across property insurance functions. You will report to the Property COO and collaborate with underwriting, claims, policy administration, IT, and other teams to deliver actionable analytics and recommendations.

The role focuses on KPI development, root cause analysis, and cross-functional process optimization, supporting a culture of

Qualifications

• Bachelor’s degree in Business, Finance, Operations, Insurance, Data Analytics, or related field.
• 2+ years in operations analysis, business analysis, or process improvement—insurance experience preferred.
• Strong analytical/problem-solving and proficiency with Excel/Power BI/Tableau.
• Experience with process mapping (Visio, Lucidchart) is a plus.
• Excellent attention to detail and ability to meet deadlines.
• Effective written and verbal communication; collaborative cross-functional work.

Responsibilities

• Analyze property operations and performance metrics to identify trends and inefficiencies.
• Prepare reports, dashboards, and presentations for senior leaders.
• Conduct root cause analysis and track remediation actions.
• Develop and monitor operational KPIs and benchmarks.
• Document workflows and map processes with cross-functional teams.
• Support process improvement initiatives and measure outcomes.
• Collaborate with IT and data teams to ensure data integrity.
• Assist in business case development for investments.
• Monitor regulatory and audit requirements.
• Provide analytical support for strategic initiatives.
• Support culture of continuous improvement.

Skills

Excel

Power BI

Tableau

Data Analysis

Process Improvement

Cross-functional Collaboration

Education

Bachelor’s degree in Business/Finance/Operations

Insurance knowledge a plus

Tools

Visio

Lucidchart

Job description

Starr Indemnity & Liability Company in New York is seeking a Property Operations Analyst to analyze operational performance and drive process improvements across property insurance functions. You will report to the Property COO and collaborate with underwriting, claims, policy administration, IT, and other teams to deliver actionable analytics and recommendations.

The role focuses on KPI development, root cause analysis, and cross-functional process optimization, supporting a culture of