Property Onboarding Lead — Launch & Handover

HOA Talent; Miami (FL); On-site; USD 50,000 - 55,000; Full time

Job summary

StaySouth Vacation Homes is seeking an Onboarding Specialist in Hollywood, FL to own the property onboarding lifecycle from signed management agreement to live, bookable listing. You will coordinate Operations, Revenue Management, Marketing, Compliance, and vendors to ensure each property launches fully configured and guest-ready.

Responsibilities include managing multi-project launches, configuring listings in Guesty, launching on major platforms, and ensuring compliance and accurate owner

Qualifications

• 2+ years in property onboarding, property management, vacation rental or hospitality operations, implementation, or project coordination.
• Experience managing multiple concurrent projects or launches with deadlines and cross-department dependencies.
• Hands-on experience with a property management system, CRM, or project-management tool.
• Experience collecting and maintaining owner or client documentation accurately.
• Clear written and verbal communication with homeowners, vendors, and internal teams.

Responsibilities

• Manage the onboarding pipeline for each new property, set go-live dates, assign task owners, and track milestones through launch.
• Collect and verify owner information and documents, including access details, HOA/condo requirements, and payout setup with Accounting.
• Configure new properties in Guesty: specs, occupancy, amenities, check-in/checkout rules, fees, taxes, calendars, and reservation restrictions.
• Launch listings on Airbnb, Vrbo, Booking.com, and direct booking site, coordinating photography and listing content with Marketing.
• Implement approved pricing from Revenue Management in Wheelhouse and confirm rates, fees, and availability sync correctly.
• Coordinate inspections, cleaning, linens, repairs, smart-lock setup, guest access instructions, and Breezeway workflows.
• Track permits, licenses, and registrations with Compliance and document clearance before any property goes live.
• Keep homeowners updated at every milestone, complete a structured handoff to Operations, Owner Relations, and Guest Experience.

Skills

Property onboarding

Project coordination

Cross-department coordination

CRM experience

Clear communication

Tools

Guesty

Breezeway

Wheelhouse

Job description

StaySouth Vacation Homes is seeking an Onboarding Specialist in Hollywood, FL to own the property onboarding lifecycle from signed management agreement to live, bookable listing. You will coordinate Operations, Revenue Management, Marketing, Compliance, and vendors to ensure each property launches fully configured and guest-ready.

Responsibilities include managing multi-project launches, configuring listings in Guesty, launching on major platforms, and ensuring compliance and accurate owner