Property Manager – Owner & Tenant Relations

Suncoast Property Management, LLC; Jacksonville (FL); Hybrid; USD 48,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life insurance

Paid time off

401(k) plan and match

Gym reimbursement

Job summary

Suncoast Property Management, LLC in Jacksonville, FL, is growing its team of career-minded professionals to support owner and tenant needs across assigned properties. The role focuses on day-to-day owner support, rent collection, lease renewals, and coordinating with construction and maintenance teams.

Ideal candidates will have property management experience, strong writing and speaking skills, and proficiency with PropertyWare and Microsoft Office Suite.

Qualifications

• Experience in property management or the property management industry preferred.
• Experience using PropertyWare or similar property management software.
• High-school diploma or equivalent.
• Must be customer service oriented.
• Possess excellent writing and speaking skills.
• Must be highly organized, efficient, and able to properly prioritize multiple tasks.
• Possess a professional appearance and a polite demeanor appropriate for a representative of the company.
• Able to develop and maintain effective and cooperative working relationships with others.
• Proficiency in Microsoft Office Suite.
• Possess reliable personal transportation, a valid driver's license, and an acceptable driving record.
• Able to prove coverage of at least the state-required minimum of auto liability insurance.
• Maintain an exemplary record of attendance and punctuality.

Responsibilities

• Provide day-to-day support to property owners by answering questions related to owner statements, ledgers, late fees, tenant violations, payment plans, etc.
• Conduct regular calls with owners regarding their properties
• Oversee the day-to-day management of properties including, but not limited to, rent collection, evictions, lease renewals, move in & move out processes, submitting and processing account adjustments, and delinquency calls
• Negotiate lease terms and facilitate timely lease renewals
• Ensure all appropriate notices are posted at properties and that all Section 8 and HUD regulations are adhered to
• Coordinate with HOA, when applicable, regarding posting notices and regulation compliance
• Inspect newly constructed units and create punchlists for the Construction Team to complete before the unit is deemed ready to rent
• Inspect vacated units to verify they are ready to become available for a new tenant to lease
• Communicate with Construction, Maintenance, Warranty, and Turnover teams, vendors, tenants, and owners regarding open work orders
• File and track insurance claims when necessary in coordination with the Maintenance Team
• Produce and distribute reports as needed
• Maintain records related to each property per company policies and procedures

Skills

Customer service

Communication

Organization

Professional appearance

Relationship building

Microsoft Office

Education

High-school diploma or equivalent

Tools

PropertyWare

Microsoft Office

Job description

Suncoast Property Management, LLC in Jacksonville, FL, is growing its team of career-minded professionals to support owner and tenant needs across assigned properties. The role focuses on day-to-day owner support, rent collection, lease renewals, and coordinating with construction and maintenance teams.

Ideal candidates will have property management experience, strong writing and speaking skills, and proficiency with PropertyWare and Microsoft Office Suite.