Property Manager II (Sereno Hills)

WinnCompanies; Los Angeles (CA); Hybrid; USD 66,000 - 75,000; Full time

Job summary

WinnCompanies is seeking a Property Manager II for Sereno Hills, a 117-unit affordable housing community in Los Angeles, CA. You will manage, market, and maintain the community, aiming to meet the owner’s financial objectives while complying with regulatory standards.

The role includes establishing rent levels, overseeing renewals, maintaining occupancy, and ensuring accurate financial reporting. A long-term schedule and strong customer service are essential in this fast-paced environment.

Qualifications

• High school diploma or GED equivalent.
• 1-3 years of relevant work experience.
• Less than 1 year of supervisory experience.
• LITHC and Tax Credit experience required.
• A current driver's license in good standing and ability to meet driving records standards.
• Knowledge of property management and landlord/tenant laws.
• Experience with computer systems, particularly Microsoft Office.
• Excellent customer service skills.
• Outstanding verbal and written communication skills.
• Ability to multi-task and manage a fast-paced office environment.
• Ability to manage and work with a diverse group of people.
• Superior attention to detail.

Responsibilities

• Collaborate with senior management to establish rent levels.
• Review rent schedules and oversee rent increases and renewals.
• Maintain optimum level of occupancy.
• Process move-ins, move-outs, recertifications, and renewals.
• Approve rental applications adhering to standards.
• Follow marketing policies and reporting requirements.
• Ensure tenant files are organized and accurate.
• Ensure property data is accurate.
• Maintain compliance with state and federal program regulations.
• Oversee maintenance programs and controls with the maintenance team.
• Report incidents per policy.
• Resolve resident issues timely.
• Prepare annual property budget for approval.
• Provide financial reporting and monthly variance reporting.
• Solicit bids and process POs and invoices.
• Ensure timely rent collection and deposits.
• Screen, hire, and train new personnel per directives.
• Promote staff engagement through trainings and PDP.
• Conduct weekly staff meetings and embody Winn Guiding Principles.

Skills

Property management

Tenant law

MS Office

Customer service

Communication

Multitasking

Team collaboration

Bilingual (English/Spanish)

Education

High school diploma or GED

Bachelor's degree

Tools

Yardi

RealPage

Microsoft Office

Job description

WinnCompanies is searching for a Property Manager II to join our team at Sereno Hills, a 117-unit affordable housing community located in Los Angeles, CA.

In this role, you will effectively manage, market, and maintain the apartment community, meet the financial objectives of the owner and management company, and comply with all applicable regulatory standards and requirements.

The salary range offered for this role is $65,694 to $74,915 per year. Please note that the selected candidate will adhere to the following schedule: Monday through Friday, from 8:00AM to 5:00PM.

Responsibilities:

• Collaborate with senior management to establish appropriate rent levels.
• Review rent schedules and oversee preparation and submittal of rent increases and renewals.
• Maintain optimum level of occupancy.
• Process timely and accurate move-ins, move-outs, recertifications, and renewals.
• Approve rental applications adhering to property standards and all appropriate agency standards.
• Follow company marketing policies and reporting requirements.
• Ensure the property tenant files are organized, complete and accurate.
• Ensure that Property Software Data is accurate at all times.
• Ensure that the site maintains compliance with applicable state and federal program regulations.
• Ensure the property and grounds are well maintained.
• Direct maintenance team to implement maintenance programs and controls.
• Report property incidents, accidents, and injuries in accordance with company policy.
• Resolve resident issues and conflicts timely and in accordance with site guidelines.
• Prepare the property's annual budget for approval by senior management.
• Provide accurate financial reporting and monthly variance reporting.
• Solicit bids, and process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy.
• Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.
• Use company directives to screen, hire, and train new personnel.
• Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
• Use the company's Professional Development Program (PDP) to develop, train, and engage site employees.
• Conduct weekly staff meetings. Understand, train, and embody Winn Guiding Principles.

Requirements:

• High school diploma or GED equivalent.
• 1-3 years of relevant work experience.
• Less than 1 year of supervisory experience.
• LITHC and Tax Credit experience required.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Knowledge of property management.
• Knowledge of landlord and tenant laws.
• Experience with computer systems, particularly Microsoft Office.
• Excellent customer service skills.
• Outstanding verbal and written communication skills.
• Ability to multi-task and manage a fast-paced office environment.
• Ability to manage and work with a diverse group of people and personalities.
• Superb attention to detail.

Preferred Qualifications:

• Bachelor's degree.
• Bilingual in English and Spanish.
• Experience with Yardi or RealPage property management software.
• Knowledge of marketing and leasing techniques.
• NAHP – CPL, SHCM, CAM (MA - C3P) designations.