Property Manager: Growth & Resident Experience Leader

Avenue5; Roseville (CA); Sur place; USD 40 000 - 54 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision, and mental健康?

401(k) with matching

Paid holidays including a community/生日

Tuition reimbursement

Mentoring

Professional development

Discounts

Robust recognition program

Résumé du poste

Avenue5 Residential is seeking a Property Manager in Roseville, CA to oversee daily operations, lease administration, and resident experience. This role requires ensuring resident satisfaction, managing vendor contracts, and maintaining strong financial performance.

You will lead a team, direct maintenance and reporting, and drive client satisfaction while adhering to company standards. Strong organizational and interpersonal skills are essential.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• 2–3 years of property management experience required.
• 1–2 years of direct management experience required.
• Knowledge of resident rental lifecycle activities is required.
• Real estate license preferred or may be required in some locations.
• Knowledge of Salesforce.com is preferred.
• Prior experience in Yardi Voyager or another equivalent system is preferred.

Responsabilités

• Manage the day-to-day operations of the property including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, rent collection and delinquency management), property P&L, and property marketing in accordance with company standards
• Responsible for meeting client expectations and providing an excellent customer service experience.
• Responsible for recruiting, interviewing, corrective feedback, and hiring
• Create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development
• Responsible for executing the strategic marketing plan to attract and retain residents
• Understand the operations guidelines established within the property management agreement
• Respond to resident complaints and issues and serve as liaison to residents and the corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks
• Organize and implement site natural disaster and emergency evacuation plans
• Manage the property and associate safety records, property loss claims, and risk management initiatives
• Other duties as assigned

Connaissances

Organizational skills

Time management

Interpersonal skills

Customer service

English communication

Formation

High school diploma

Bachelor’s degree preferred

Outils

Salesforce.com

Yardi Voyager

Microsoft Office

Description du poste

Avenue5 Residential is seeking a Property Manager in Roseville, CA to oversee daily operations, lease administration, and resident experience. This role requires ensuring resident satisfaction, managing vendor contracts, and maintaining strong financial performance.

You will lead a team, direct maintenance and reporting, and drive client satisfaction while adhering to company standards. Strong organizational and interpersonal skills are essential.