Property Manager (Affordable Co-ops)

EqualAccess; New York (NY); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical benefits (health)

Dental benefits

Vision coverage

401(k) plan

Job summary

EqualAccess in New York, NY is seeking a hands-on Property Manager to own a focused portfolio of Mitchell-Lama/co-op communities. You will be the primary contact for residents, shareholders, and boards, with an assistant and regional manager to back you up.

The role emphasizes relationship-building, day-to-day operations, and accountability for a 300–400 unit span across 1–3 properties, with on-site supervision and capital project coordination. This is a full-time, on-site position.

Qualifications

• 2 to 6 years of residential property management with real responsibility for operations, staff, and residents.
• Comfortable managing maintenance and administrative staff and holding people accountable.
• Strong communication and customer service skills with residents and board members.
• Experience working with or reporting to co-op or condo boards, or understanding board governance.
• Assistant PM with hands-on responsibility may be considered.

Responsibilities

• Manage all aspects of assigned property operations and keep daily priorities on track.
• Oversee vacant unit restorations, applicant screening, and waiting list administration.
• Process accounts payable and manage accounts receivable.
• Supervise on-site maintenance and admin staff with clear expectations.
• Coordinate with the assistant to maintain coverage and continuity.
• Serve as primary contact for residents/shareholders, resolving issues professionally.
• Attend board meetings as needed and handle board communications with tact.
• Monitor capital improvement projects and contractor performance; ensure progress.
• Maintain compliance with Mitchell-Lama or other applicable regulations.
• Prepare status reports and track property goals; keep records across functions.

Skills

Communication skills

Staff supervision

Board relations

Residential PM experience

Job description

Property Manager - (Affordable Co-ops) New York, NY | On-Site

The Role

A well-established affordable housing owner-operator in New York City is hiring a Property Manager to take full ownership of an assigned portfolio in New York City. The organization focuses on Mitchell-Lama co-ops and similar regulated residential communities, and this person will be the primary point of contact for residents, shareholders, and co-op boards at the property level. Portfolios are manageable by design, roughly 300 to 400 units across one to three properties. Each Property Manager works with a dedicated assistant, and a regional manager and leadership team are available for escalations, capital projects, and anything outside the scope of day-to-day operations.

This is not a corporate real estate or asset management role. It is a hands-on, relationship-driven position for someone who wants to run a property well, knows what that takes, and takes pride in doing it.

What This Role Is, and Is Not

This role is:

• A hands-on property management position with genuine ownership over a focused, defined portfolio
• A customer service and relationship-driven job, where clear communication and the ability to handle board dynamics professionally will determine a lot of your success
• Structured with real support, including a dedicated assistant and a regional manager to back you up
• A good fit for someone with a few years of residential property management experience who is ready to operate independently
• An opportunity to make a tangible difference in the communities you serve

This role is NOT:

• A portfolio-juggling role managing dozens of properties with no bandwidth to do any of them well
• A fit for someone without direct, hands-on residential property management experience in a meaningful capacity
• Remote or hybrid, even partially
• A stepping stone for someone primarily interested in development, asset management, or corporate real estate

Required Experience & Traits

• 2 to 6 years of residential property management experience, with real responsibility for operations, staff, and residents
• Comfortable managing maintenance and administrative staff, holding people accountable, and keeping daily operations on track
• Strong communication and customer service skills, including the ability to handle difficult conversations with residents and board members professionally
• Experience working with or reporting to co-op or condo boards, or a clear working understanding of how board governance operates in practice
• Sound judgment about when to handle something independently and when to elevate
• Familiarity with Mitchell-Lama, HDFC co-ops, affordable housing regulations, or similar programs is helpful but not required if you have solid fundamentals and can learn the specifics
• An assistant property manager with substantial hands‑on responsibility and strong references will be considered

Key Responsibilities

Day-to-Day Operations

• Manage all aspects of assigned property operations, keeping daily priorities moving and longer-term goals on track
• Oversee restoration of vacant units and manage applicant screening and waiting list administration
• Process accounts payable and manage accounts receivable

Staff Supervision

• Supervise on-site maintenance and administrative staff, setting clear expectations and ensuring consistent performance
• Coordinate with the assigned assistant to maintain coverage and operational continuity

Resident & Board Relations

• Serve as the primary point of contact for residents and shareholders, resolving complaints and issues with professionalism and responsiveness
• Build and maintain constructive working relationships with co‑op boards, attend board meetings as needed (including evening meetings), and handle board communications with tact and clarity

Capital Projects & Compliance

• Monitor capital improvement projects and contractor performance, ensuring work progresses on schedule and within scopeIdentify issues that require leadership support, such as major capital work, financing questions, or legal matters, and coordinate accordingly
• Maintain compliance with applicable regulations, including Mitchell-Lama program requirements where relevant

Reporting & Accountability

• Complete regular status reports and track property goals, flagging issues before they become problems
• Keep accurate records and documentation across operational, financial, and compliance functions

Compensation

• Base salary: $75,000 to $90,000, depending on experience
• Benefits include medical, dental, and vision coverage, with the employer contributing toward medical premiums
• 401(k) plan available (no employer match currently)