Property Manager - 404 River Towne

General Services Corporation (GSC); Richmond (VA); On-site; USD 60,000 - 84,000; Full time

Benefits offered by this job

Health, Dental, and Vision Coverage

401(k) Retirement Savings Plans

Rental Discount at GSC properties

Paid Holidays, Sick, and Vacation

Job summary

General Services Corporation (GSC) is seeking a Property Manager in the Richmond, VA area to oversee a large multifamily community. You will lead leasing and maintenance teams, manage budgets and occupancy targets, and collaborate with marketing to drive business plans while ensuring superior resident service.

The role requires 3+ years in multifamily property management, strong leadership, budget discipline, and excellent communication.

Qualifications

• Must have a minimum of 3 years’ experience as a Property Manager in multifamily.
• Strong leadership, organizational, and communication skills; bilingual preferred.
• Proficiency in budgeting, reporting, and vendor communication; able to inspect property.
• Willingness to learn, grow professionally, and work collaboratively with a team and leadership.

Responsibilities

• Direct all aspects of an apartment community and provide welcoming, excellent customer service to residents, prospects, staff, and vendors.
• Lead and supervise leasing and maintenance staff serving residents.
• Maintain budgets, occupancy, and resident satisfaction goals with senior leadership support.
• Collaborate with Marketing to cultivate business plans and marketing strategies.
• Oversee rent collection and delinquency management with focus on financial health.
• Prepare weekly and monthly reports measuring occupancy and expenses.
• Conduct on-site inspections of model units, grounds, and maintenance.
• Oversee move-outs/move-ins and coordinate capital improvements with vendors.
• Foster team building and a resident-first culture.

Skills

Leadership

Communication

Multitasking

Bilingual (preferred)

Budgeting

Vendor communication

Tools

Microsoft 365

SharePoint

MRI or Property Management Software

Job description

Description

Join our team at General Services Corporation, where we have provided First Class Service since 1971. As a valued member of our GSC family, you will be part of a supportive and encouraging network that thrives on collaboration and open communication. We believe in nurturing your skill growth and aspirations for professional development.

At GSC, we celebrate First Class excellence, encourage innovative thinking, and have fun while doing it! Embark on a rewarding journey with us, where every day is an opportunity to make a positive impact and become part of a diverse team, united by shared values and strong bonds.

Responsibilities

• Direct all aspects of an apartment community and provide welcoming and excellent customer service to residents, prospects, staff, and vendors.
• Lead, guide, and supervise leasing and maintenance staff as they serve residents of the GSC Apartment Community.
• Partner with the support of senior leadership to maintain monthly, quarterly, and annual budgets, occupancy, and resident satisfaction goals.
• Collaborate with Marketing and your team to cultivate business plans and marketing strategies.
• Oversee rent collection and seek out opportunities to improve or avoid delinquencies by monitoring high-balance accounts.
• Complete weekly and monthly reports while monitoring occupancy, expenses, and delinquencies.
• Conduct regular on-site inspections of model units, grounds, and maintenance.
• Manage the efficiency and quality of move-outs and move-ins.
• Oversee capital improvement and or repair projects with external vendors while communicating with staff, leadership, and residents when appropriate.
• Strong team building knowledge

Requirements

Must have a minimum of 3 years’ experience as a Property Manager, multifamily role, preferably with a conventional apartment community or communities.

• Strong leadership and employee relations, organizational, and communication skills, bilingual preferred, ability to multitask.
• Proficiency with planning and maintaining budgets and other various reports, communicate with vendors, inspect property.
• Systems knowledge to include Microsoft 360, SharePoint, MRI or other Property Management Software.
• A willingness to learn, grow professionally, and work collaboratively with a team and leadership.

Target candidates should have demonstrated success managing large (700+ unit) conventional, market-rate apartment communities with strong financial and operational performance. Equally important, we're looking for a leader who genuinely values people—someone who fosters a resident-first culture, treats every resident with dignity and respect, and understands that exceptional customer service is the foundation of a successful community.

GSC Cares about your health and wellbeing and we provide the following benefits:

• Health, Dental, and Vision Coverage.
• 401(k) Retirement Savings Plans.
• 25% Employee Rental Discount at any GSC property.
• Paid Holidays, Paid Sick and Paid Vacation.
• Health Savings Account with Match.
• Maternity Leave.
• Employee and Dependent Care Assistance Programs.
• Short- and Long-Term Disability Insurance.
• Life, Critical Illness, Accident, and Cancer Insurance Plans.
• Pet Insurance.
• Identity Theft Protection.
• Legal Resources.

Must be able to provide: A valid driver's license and proof of insurance are required, along with a passing criminal background and credit check, and pre-employment drug testing.

GSC is proud to be an equal opportunity employer and does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Description

$60,000 - $84,000