Apartment Property Manager - Multifamily Communities

General Services Corporation (GSC); Richmond (VA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health, Dental, and Vision Coverage

401(k) Retirement Savings Plans

25% Employee Rental Discount at GSC

Paid Holidays, Sick, Vacation

Health Savings Account with Match

Maternity Leave

Disability and Life Insurance

Identity Protection

Job summary

General Services Corporation (GSC) is seeking an experienced Property Manager to oversee a multifamily community and lead leasing and maintenance teams. You will partner with senior leadership to meet budgets, occupancy, and resident satisfaction goals while coordinating with Marketing on business plans and strategies.

The ideal candidate has strong leadership, budgeting, and communication skills, with experience in property management software and an emphasis on resident-first service.

Qualifications

• 3+ years' experience as a Property Manager in multifamily communities.
• Strong leadership and communication skills; bilingual preferred; able to multitask.
• Proficient in budgeting and reporting; able to coordinate with vendors and inspect properties.
• Knowledge of Microsoft 365, SharePoint, MRI or other PMS.
• Willingness to learn and work collaboratively with team and leadership.

Responsibilities

• Direct all aspects of an apartment community and deliver excellent customer service to residents, prospects, staff, and vendors.
• Lead and supervise leasing and maintenance staff in service of residents.
• Maintain budgets, occupancy, and resident satisfaction goals with leadership support.
• Collaborate with Marketing to develop business plans and marketing strategies.
• Oversee rent collection and reduce delinquencies; monitor high-balance accounts.
• Prepare weekly and monthly reports; monitor occupancy and expenses.
• Conduct regular on-site inspections of model units and grounds.
• Manage move-ins/outs and capital improvement projects with vendors.

Skills

Leadership

Budgeting

Communication

Multitasking

Property management software

Tools

Microsoft 365

SharePoint

MRI PMS

Job description

Description

Join our team at General Services Corporation, where we have provided First Class Service since 1971. As a valued member of our GSC family, you will be part of a supportive and encouraging network that thrives on collaboration and open communication. We believe in nurturing your skill growth and aspirations for professional development.

Description

Join our team at General Services Corporation, where we have provided First Class Service since 1971. As a valued member of our GSC family, you will be part of a supportive and encouraging network that thrives on collaboration and open communication. We believe in nurturing your skill growth and aspirations for professional development. At GSC, we celebrate First Class excellence, encourage innovative thinking, and have fun while doing it! Embark on a rewarding journey with us, where every day is an opportunity to make a positive impact and become part of a diverse team, united by shared values and strong bonds.

Responsibilities

Direct all aspects of an apartment community and provide welcoming and excellent customer service to residents, prospects, staff, and vendors.

• Lead, guide, and supervise leasing and maintenance staff as they serve residents of the GSC Apartment Community.
• Partner with the support of senior leadership to maintain monthly, quarterly, and annual budgets, occupancy, and resident satisfaction goals.
• Collaborate with Marketing and your team to cultivate business plans and marketing strategies.
• Oversee rent collection and seek out opportunities to improve or avoid delinquencies by monitoring high-balance accounts.
• Complete weekly and monthly reports while monitoring occupancy, expenses, and delinquencies.
• Conduct regular on-site inspections of model units, grounds, and maintenance.
• Manage the efficiency and quality of move-outs and move-ins.
• Oversee capital improvement and or repair projects with external vendors while communicating with staff, leadership, and residents when appropriate.
• Strong team building knowledge

Requirements

• Must have a minimum of 3 years' experience as a Property Manager, multifamily role, preferably with a conventional apartment community or communities.
• Strong leadership and employee relations, organizational, and communication skills, bilingual preferred, ability to multitask.
• Proficiency with planning and maintaining budgets and other various reports, communicate with vendors, inspect property.
• Systems knowledge to include Microsoft 360, SharePoint, MRI or other Property Management Software.
• A willingness to learn, grow professionally, and work collaboratively with a team and leadership.

Target candidates should have demonstrated success managing large (400+ unit) conventional, market-rate apartment communities with strong financial and operational performance. Equally important, we're looking for a leader who genuinely values people—someone who fosters a resident-first culture, treats every resident with dignity and respect, and understands that exceptional customer service is the foundation of a successful community.

GSC Cares about your health and wellbeing and we provide the following benefits:

• Health, Dental, and Vision Coverage.
• 401(k) Retirement Savings Plans.
• 25% Employee Rental Discount at any GSC property.
• Paid Holidays, Paid Sick and Paid Vacation.
• Health Savings Account with Match.
• Maternity Leave.
• Employee and Dependent Care Assistance Programs.
• Short- and Long-Term Disability Insurance.
• Life, Critical Illness, Accident, and Cancer Insurance Plans.
• Pet Insurance.
• Identity Theft Protection.
• Legal Resources.

Must be able to provide

A valid driver's license and proof of insurance are required, along with a passing criminal background and credit check, and pre-employment drug testing.

GSC is proud to be an equal opportunity employer and does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Description

$60,000 - $85,000