Property Manager

William C Smith & Co Inc; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Paid holidays

Pre-tax commuter benefits

Employee assistance program

Job summary

WC Smith is seeking an experienced Property Manager to oversee Manor Village Apartments in the District of Columbia. You will lead day-to-day property operations, manage leasing and resident relations, collect rents, coordinate vendors, and ensure compliance with policies and Fair Housing.

The role requires self-motivation, strong organizational skills, and the ability to work independently in a community setting to enhance resident experience.

Qualifications

• Ten years of Property Manager experience.
• Experience managing 200+ units.
• Strong leasing, customer service and resident relations.
• Ability to manage rent collections and vendor coordination.
• Excellent written and verbal communication.
• Proficient in property management software and MS Office.
• Detail oriented with proactive problem solving.

Responsibilities

• Provide leadership for overall property operations.
• Serve as the primary contact for residents, vendors, and contractors.
• Maintain high occupancy through leasing and resident retention.
• Collect rent and monitor delinquencies.
• Coordinate maintenance and oversee vendor performance.
• Conduct regular property inspections and ensure curb appeal and standards.
• Respond to resident concerns and resolve issues.
• Maintain resident files and property records.
• Prepare reports and complete administrative tasks on time.
• Ensure compliance with policies, housing regulations, and Fair Housing.

Skills

Interpersonal skills

Leasing experience

Customer service

Resident relations

Written & verbal communication

Property management software

Microsoft Office

Proactive problem-solving

Attention to detail

Tools

Property management software

Microsoft Office

Job description

Job Description

WC Smith has an exciting opportunity for an experienced Property Manager to oversee the day-to-day operations of Manor Village Apartments. This role is responsible for building strong resident relationships and taking ownership of all aspects of property operations. As the face of the community, the Property Manager is responsible for delivering exceptional customer service while overseeing leasing, resident relations, rent collections, vendor coordination, and overall property operations. The ideal candidate is self‑motivated, organized, and comfortable working independently in a community environment where they can make a meaningful impact on the resident experience.

The Property Manager Will

• Provide leadership, direction, and oversight of overall operations for the property, ensuring a safe and attractive living environment for residents and a great place to work for employees.
• Serve as the primary point of contact for residents, prospective residents, vendors, and contractors.
• Maintain high occupancy through resident retention and leasing efforts.
• Collect rent, monitor delinquencies, and follow established collection procedures.
• Coordinate maintenance requests and oversee vendor performance.
• Conduct regular property inspections to ensure curb appeal and property standards are maintained.
• Respond to resident concerns and resolve issues professionally and efficiently.
• Maintain accurate resident files and property records.
• Prepare reports and complete administrative tasks in a timely manner.
• Ensure compliance with company policies, housing regulations, and Fair Housing requirements.
• Foster a welcoming community environment and strong resident relationships.
• Lead a team of maintenance, leasing, and administrative professionals.
• Manage the financial performance of the property in accordance with the established budget.

The Ideal Candidate Has

• A minimum of ten (10) years of previous experience as a Property Manager, managing at least 200 units.
• Strong interpersonal, leasing, customer service, and resident relations experience.
• Excellent organizational skills and the ability to manage multiple priorities independently.
• Experience handling rent collections, resident concerns, and vendor coordination.
• Strong written and verbal communication skills.
• Proficiency with property management software and Microsoft Office.
• A proactive approach to problem‑solving and customer service.
• Strong attention to detail.
• Knowledge of Fair Housing regulations.

Benefits for Full-Time Employees (Average of 30 or More Hours per Week)

• Comprehensive medical, dental, and vision insurance
• Health Advocate support services
• Flexible Spending Accounts (FSA)
• Company-paid life insurance and AD&D
• Company-paid short-term and long-term disability coverage
• 401(k) plan with company match
• Generous paid time off (PTO)
• Ten paid holidays annually
• Pre-tax commuter benefits
• Employee Assistance Program (EAP)
• Legal insurance options
• Free on-site parking

ABOUT WC SMITH

WC Smith is a leading multidisciplinary real estate company firmly grounded in the District of Columbia. We have provided integrated real estate services to the DC metropolitan area for over 50 years, developing and managing a portfolio in excess of 10,000 units of residential real estate. Founded in 1968, WC Smith has built a reputation as one of the most capable and respected property management and development organizations in the area. What sets WC Smith apart from other firms is our holistic approach to community building. We believe it takes more than attractive housing and office buildings to sustain neighborhoods, and over the past 50+ years we have developed a successful model for creating and maintaining healthy communities. Our projects uniquely combine the city’s long‑term vision for growth with our residents’ vision for how a community best serves their needs and desires. We are committed to the viability and sustainability of the neighborhoods we create and to the well‑being of the people who live there inhabit them. We are looking for self‑starters and go‑getters who demonstrate the resourcefulness, enthusiasm, and relationship building skills essential to offering the best level of service and communication to clients and team members. Our employees enjoy a friendly work environment in the rapidly developing Capitol Riverfront area, a focus on personal and professional wellness, and opportunities for professional growth.

WC Smith is an equal opportunity employer and values diversity.

Employment decisions are made based on business needs, qualifications, and merit.

Placement fees will not be paid to any recruiter unless WC Smith has an active agreement in place with the recruiter and such a request has been made by the Talent Acquisition team and such candidate was submitted to WC Smith Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to WC Smith in violation of this policy may be used by WC Smith without obligation to pay any fees of any kind to the recruiter. Any recruiting agencies or third parties interested in future partnership, Failure to comply could impact future potential partnerships.