Regional Property Manager - Multi-Family Properties

CYM Living; Indianapolis (IN); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonus

Health, dental and vision insurance

401(k)

Paid time off and holidays

Professional development and cert. aid

Employee housing discount

Job summary

CYM Living in Indianapolis region seeks an experienced Regional Property Manager to oversee a portfolio of multifamily communities. You will drive occupancy, revenue, and NOI while leading on-site teams and ensuring financial and regulatory compliance.

The role requires strategic leadership, strong budgeting and reporting skills, and regular travel across properties. A Bachelor’s in a related field and 5–7+ years of experience are preferred.

Qualifications

• Bachelor's degree in Business, Real Estate, Property Management, or related field (or equivalent experience).
• 5–7+ years of progressive multi-family property management experience.
• Minimum of 3 years managing multiple properties or a regional portfolio.
• Proven success managing budgets, financial reporting, and NOI performance.
• Strong understanding of Fair Housing regulations and landlord-tenant laws.
• Excellent leadership, communication, and organizational skills.
• Proficiency with property management software (AppFolio, Yardi, RealPage, Entrata, OneSite, or similar).
• Valid driver's license with the ability to travel regularly throughout the assigned region.

Responsibilities

• Oversee day-to-day operations of multiple multi-family communities within an assigned region.
• Ensure properties meet occupancy, revenue, and NOI goals; monitor performance through reviews.
• Lead, train, mentor, and evaluate Community Managers and regional staff.
• Develop, review, and manage annual operating budgets; analyze monthly statements and KPIs.
• Ensure compliance with Fair Housing laws and local regulations; coordinate maintenance strategies.
• Collaborate with marketing to maximize occupancy and resident retention; report to senior leadership.

Skills

Leadership

Budgeting

Financial analysis

Strategic planning

Team development

Communication

Negotiation

Education

Bachelor's degree in Business/Real Estate/Property Management

Tools

AppFolio

Yardi

RealPage

Entrata

OneSite

Job description

• Excellent written and verbal communication

Overview:

CYM Living - Where caring meets innovation. We are a national real estate firm with corporate headquarters in Chicago, IL, and just outside of New York City. Our mission is to provide our residents with an exceptional living experience, nurture a culture of community, and empower growth from within. As a vertically integrated firm, we lead with operations by taking a hands-on approach to real estate investment and property management, accomplishing our mission by incorporating data and technology with hyperlocal customer service to all units.

We are seeking an experienced and results-driven Regional Property Manager to oversee the operational, financial, and physical performance of a portfolio of multi-family residential communities. The Regional Property Manager will provide leadership, guidance, and support to on-site management teams while ensuring each property achieves occupancy, revenue, resident satisfaction, and asset preservation goals.

The ideal candidate is a strategic leader with strong financial acumen, extensive knowledge of multi-family property management, and a passion for developing high-performing teams.

Key Responsibilities

Portfolio Management

• Oversee the day-to-day operations of multiple multi-family communities within an assigned region
• Ensure properties consistently meet or exceed occupancy, revenue, and NOI goals
• Monitor property performance through regular financial and operational reviews
• Conduct routine site inspections to ensure curb appeal, maintenance standards, and compliance with company expectations

Financial Management

• Develop, review, and manage annual operating budgets
• Analyze monthly financial statements, variances, and key performance indicators
• Implement strategies to maximize revenue while controlling operating expenses
• Monitor delinquency, bad debt, and collections

Leadership & Team Development

• Recruit, train, mentor, and evaluate Community Managers and regional support staff
• Foster a culture of accountability, collaboration, and exceptional customer service
• Conduct regular performance evaluations and coaching sessions
• Support succession planning and employee development initiatives

Operations

• Ensure compliance with company policies, fair housing laws, landlord-tenant regulations, and local, state, and federal requirements
• Partner with maintenance leadership to ensure preventative maintenance programs are implemented
• Oversee capital improvement projects, renovations, and property transitions
• Respond to escalated resident concerns and resolve complex issues professionally

Marketing & Leasing

• Review market trends and competitive analysis
• Collaborate with marketing teams to maximize occupancy and resident retention
• Monitor resident satisfaction and online reputation management

Reporting

• Prepare and present regular operational and financial reports to senior leadership
• Develop action plans to improve underperforming assets
• Maintain accurate records and ensure timely reporting

Requirements

• Bachelor's degree in Business, Real Estate, Property Management, or a related field (or equivalent experience)
• 5-7+ years of progressive multi-family property management experience
• Minimum of 3 years managing multiple properties or a regional portfolio
• Proven success managing budgets, financial reporting, and NOI performance
• Strong understanding of Fair Housing regulations and landlord-tenant laws
• Excellent leadership, communication, and organizational skills
• Proficiency with property management software (AppFolio, Yardi, RealPage, Entrata, OneSite, or similar)
• Valid driver's license with the ability to travel regularly throughout the assigned region

Knowledge, Skills & Abilities

• Strong financial analysis and budgeting skills
• Strategic planning and problem-solving abilities
• Exceptional leadership and team-building skills
• Ability to prioritize multiple properties and completing deadlines
• Strong negotiation and conflict resolution skills
• High level of professionalism and integrity
• Excellent written and verbal communication

Performance Expectations

• Achieve occupancy and revenue targets
• Improve resident retention and satisfaction
• Maintain budget compliance and expense control
• Develop and retain high-performing site teams
• Ensure regulatory and company policy compliance
• Drive operational excellence across the portfolio

Physical Requirements

• Frequent travel between properties
• Ability to walk communities, climb stairs, and inspect property conditions

Benefits

• Competitive salary
• Performance-based bonus opportunity
• Health, dental, and vision insurance
• 401(k)
• Paid time off and holidays
• Professional development and certification assistance
• Employee housing discount (where applicable)

CYM Living is an equal opportunity employer.