Property Manager

Pontis Property Management; Tomball (TX); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health, dental, vision, and 401(k)

Performance-based bonus potential

Job summary

Pontis Property Management is seeking a Property Manager for a luxury residential apartment community in Tomball, TX. You will oversee operations, maximize occupancy, and deliver exceptional resident service.

This full-time role requires leadership of staff, leasing activities, and strong financial oversight. The ideal candidate has a Bachelor’s degree and 3+ years in multifamily property management, plus deep knowledge of Fair Housing and landlord-tenant regulations.

Qualifications

• Bachelor's degree in business administration, real estate, or related field preferred.
• At least 3 years of experience in multifamily property management.
• Strong knowledge of Fair Housing and Fair Debt Collection Practices.
• Strong understanding of financial principles and collection strategies.
• Excellent communication and negotiation skills, with tenants and stakeholders.
• Proficiency in Microsoft Office Suite and Yardi software.
• Knowledge of landlord-tenant laws to ensure fair treatment.
• Ability to work independently and prioritize tasks in a fast-paced environment.

Responsibilities

• Oversee property operations to align with company policies and laws.
• Answer resident inquiries promptly with empathy and clear updates.
• Manage leasing, renewals, and revenue to reduce vacancies.
• Foster a positive living environment and address community concerns.
• Coordinate and supervise staff, including training and evaluation.
• Oversee leasing process, applications, and move-in procedures.
• Prepare regular reports on occupancy, income, expenses, and maintenance.
• Coordinate make-ready and turnover of vacant units.
• Stay updated on housing laws and compliance.

Skills

Communication skills

Negotiation skills

Time management

Education

Bachelor's degree in business administration, real estate, or related field

Tools

Microsoft Office Suite

Yardi software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Property Manager

Full Time Tomball, TX, US

Salary Range: $60,000.00 To $65,000.00 Annually

Job Summary:

The Property Manager is responsible for overseeing the operations of our luxury residential apartment complex. They will ensure the property is managed efficiently, maintain high occupancy rates, and provide exceptional service to our residents.

Responsibilities

• Ensure all business activities align with company policies and procedures, adhering to relevant laws and regulations, including Fair Housing and Fair Debt Collection Practices.
• Answer resident inquiries promptly and effectively, addressing concerns with empathy, and providing clear updates.
• Manage resident retention, renewal, and leasing programs to optimize revenue and reduce vacancies.
• Foster a positive living environment by organizing tenant events, promoting communication between residents, and addressing community concerns.
• Encourage and initiate positive online reviews and respond to all reviews promptly.

Staff Management

• Supervise and lead staff, including hiring, scheduling, training, evaluating, rewarding, and recognizing team members.
• Hold team members accountable for maintaining the highest level of conduct and professionalism.
• Provide ongoing training and development opportunities for staff.

Leasing and Marketing

• Oversee the leasing process, including application, lease-up, and move-in procedures.
• Screen prospective tenants by conducting background checks, verifying income, and ensuring adherence to fair housing regulations.
• Manage the property’s financial performance, including rents, occupancy, delinquencies, and expenditures.
• Prepare annual budgets, including income projections, expense forecasts, and budget variance reporting.
• Develop efficient make-ready systems to minimize labor and vendor costs.

Property Inspections

• Conduct regular inspections of properties to assess conditions and identify maintenance needs.
• Ensure properties comply with building codes, zoning regulations, and other legal requirements.

Reporting

• Prepare regular reports on property performance, including occupancy rates, income, expenses, and maintenance activities.
• Provide updates to property owners or management companies as required.

Maintenance Coordination

• Coordinate the vacant unit make-ready process by working closely with maintenance and leasing teams.
• Ensure timely turnover, inspection, and move-in procedures.
• Maintain clean, safe, and well-maintained units for residents.

Compliance

• Stay current on updates to laws, regulations, and housing compliance changes.
• Ensure compliance with Fair Housing standards and other relevant regulations.

Additional Responsibilities

• Perform additional duties assigned by direct supervisor and upper-level management.

Qualifications

• Bachelor's degree in business administration, real estate, or related field preferred.
• At least 3 years of experience in multifamily property management.
• Strong knowledge of Fair Housing and Fair Debt Collection Practices.
• Strong understanding of financial principles and collection strategies.
• Excellent communication and negotiation skills, with the ability to interact professionally with tenants and internal stakeholders.
• Proficiency in Microsoft Office Suite and Yardi software.
• Strong knowledge of relevant landlord-tenant laws and regulations to ensure fair treatment of tenants.
• Ability to work independently and prioritize tasks effectively in a fast-paced environment.

Additional Requirements

• Yardi experience is required.
• Experience managing mid-rise, luxury urban residential communities.
• Willingness to work flexible hours, including evenings and weekends, as needed.
• Certification in property management (e.g., Certified Property Manager, Certified Apartment Manager) a plus.
• Valid driver’s license and reliable transportation.

Working Conditions

• Office environment with regular on-site visits to apartments.
• Some physical activity is involved, such as walking apartments and grounds, including steps and ascending stairs.

• Competitive salary: $60,000-$65,000 annually
• Performance-based bonus potential.
• Competitive benefits package including health, dental, vision, and 401(k).