Property Manager

Charities Housing Development Corporation; San Jose (CA); On-site; USD 69,000 - 85,000; Full time

Benefits offered by this job

Rent-free apartment

4% annual sign-on bonus

Health, dental, vision, life, LTD

Job summary

Charities Housing is seeking a full-time Property Manager for The Veranda, Belovida Santa Clara, HomeSafe Santa Clara, and Cupertino Senior Home. You will oversee 74 units, supervise staff, and ensure compliance with LIHTC and HUD rules, with a driving need to coordinate across Santa Clara County.

The role includes maintaining properties, processing applications, and managing leases, with on-site living requirements and a sign-on bonus.

Qualifications

• High school diploma or equivalent; a bachelor's degree is desirable; TCS designation is a plus.
• Minimum of two years property management at Tax Credit property; three years on-site PM/Assistant PM experience; TCAC experience required.
• Ability to maintain records, supervise others, and work with diverse teams.
• English/Spanish bilingual is a plus.

Responsibilities

• Manage and maintain 74 units across multiple sites in Santa Clara County.
• Market vacancies, prepare leases, and conduct house meetings.
• Process applications, run background checks, determine eligibility.
• Perform annual move-in/move-out inspections and turnovers.
• Maintain files and software systems (Yardi); submit operations reports.

Skills

Bilingual English/Spanish

Attitude

Organization

Supervisory abilities

Customer service

Education

High school diploma or equivalent

Bachelor's degree desirable

TCS Designation desired

Tools

Yardi

Job description

POSITION: Full-time Property Manager for The Veranda and Belovida Santa Clara Senior Housing, HomeSafe Santa Clara, and Cupertino Senior Home (residential shared housing property).

COMPENSATION: $77,157/Year + 2 bedroom Rent Free Apartment (subject to occupancy and regulatory standards)

BENEFITS: Health, dental, vision, FSA, EAP, Life Insurance, LTD, Education Assistance, 401(k), paid Sick Leave, Vacation, and Holidays.

Charities Housing's mission is to develop, own and manage the highest quality affordable housing for extremely low and very low-income individuals, families, and those in our community with special needs. For nearly 30 years, through service-enhanced property management and structured resident involvement, Charities Housing has fostered and supported the highest standards of human dignity in our communities. The culture at Charities embraces a respectful, diverse, and empowered environment. We value a healthy work-life balance and encourage everyone to speak up and step up. Growth, mentorship, and training are priorities for our teammates. We like to think outside the box and keep our entrepreneurial spirit alive and strong as the company continues to grow. We believe in working hard but also having fun along the way and celebrating our accomplishments.

This position offers a 4% annual salary sign-on bonus for new hires!

Scope

Manage and maintain 74 units consisting of 5 Senior Housing units at various sites locations throughout Santa Clara County: Cupertino Senior Home (5 residential shared housing units), The Veranda with 18 Senior housing studios, and Belovida Santa Clara 27 senior housing one-bedroom apartments, and HomeSafe Santa Clara, 24 special needs units. Maintains property rentals by marketing and filling vacancies; preparing and enforcing leases; conducting house meetings, maintaining and securing premises in accordance with LIHTC policies and procedures, Santa Clara County Housing Authority mandates, Charities Housing regulations, jurisdictional partners and HUD funding requirements.

Supervision Required

Receives direct supervision from the Regional Manager and may receive direction from higher level positions. Provides general supervision to the Assistant Manager, Maintenance, Janitorial, and emergency contacts and may provide general supervision to lower-level positions.

Prerequisites

• Education: High school diploma or equivalent. A bachelor's degree is desirable. TCS (Tax Credit Specialist) Designation desired.
• Experience: Must have prior property management experience with no less than two years at a Tax Credit property. A minimum of three years' experience performing on-site property management and administrative duties as a Property Manager and/or Assistant Property Manager; or any equivalent combination of education, training, and experience. TCAC experience is required.
• Ability: Must show the ability to keep records, demonstrate supervisor qualities, and enjoy working with others.
• Attitude: Must be self-motivated, cooperative, personable, and empathetic to human needs.
• Organization: Must be well organized and have the ability to prioritize conflicting duties and responsibilities, ability to multi-task, and deal with people and work in a fast-paced office environment.
• Languages: English/Spanish Bilingual a plus.

Essential Job Functions

The following duties are normal for this position, but this list is not to be deemed all-encompassing. Other duties may be required and assigned.

Operations

• Applies applicable rental rates in accordance with program guidelines and negotiates with the Housing Authority to ensure subsidies represent market changes.
• Maintains and administers waiting list. Shows units to prospective tenants, answers tenant selection process questions and provides applicants with necessary materials for leasing.
• Administers and reviews criminal/credit background checks on all applicants, handles the process in accordance with legal requirements and determines eligibility of each applicant.
• Conducts initial and annual recertification for The Veranda, Belovida Santa Clara, HomeSafe Santa Clara residents and the group of scattered senior homes.
• Processes all applications; forwards approved applicants to the Housing Authority for Project Based subsidized units (when applicable).
• Maintains physical tenant files in compliance with the affordable housing programs applicable to the property.
• Maintains and keeps software systems, namely Yardi, up to date.
• Submits weekly and monthly operations reports to Regional Manager and corporate staff and Director of Property Operations as requested or required.
• Conducts move in and move out inspections, prepares turnovers in a timely manner and documents all activity in tenant file, communicate with Housing Authority (PBV/HCV/VASH units only) and all other parties involved with notices to vacate and when units are vacated.
• Works with our designated attorney on unlawful detainers (evictions) when applicable after notifying and receiving approval from the Regional Manager.
• Investigates and resolves tenant complaints by enforcing the lease agreement and house rules.
• Documents lease violations and issues appropriate notice to tenants including but not limited to termination notices while always adhering to Fair Housing standards.
• Collects operational data, prepares reports for management and City jurisdictions, and meets with in house auditors and annual city staff auditors as required.
• Collaborates with service providers to retain and enhance the residents' living experience.
• Performs other duties as requested by Supervisor.

Financial

• Establishes a timely rent collection process, bills late fees, and serves proper rent or other legal notices to process for eviction when needed.
• Post rents into Yardi on a timely basis.
• Maintains low to zero bad debt.
• Maintains up-to-date tenant ledgers.
• Processes rent changes when applicable in a timely manner.
• Participates in the preparation of the annual budgets, scheduling expenditures, analyzing variances and initiating corrective action.

Maintenance

• Conducts annual unit inspections.
• Prepares work orders in Yardi, schedules work and closes work orders in the system on completion.
• Ensures that work orders are prioritized and addressed in a timely manner.
• Solicits and reviews vendor proposals and contracts for Regional Manager approval.
• Ensures that security, fire, and safety devices are properly maintained and up to date.
• Ensures that all common areas of the properties are well-kept and properly maintained.
• Manages the preventative maintenance schedule and work for all sites.

Physical Requirements

• Driving or ability to travel between different locations in Santa Clara County.
• Extensive computer and telephone use; sitting at desk for extended periods of time.
• The ability to lift/move/carry up to and including 25 pounds.
• The selected candidate will be required to live onsite.**

The above intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

We are looking to make an immediate hire. This position will remain open until it is filled. If we receive resumes from qualified candidates, we reserve the right to start the hiring process at any time.

Charities Housing is an equal opportunity employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status, or any other classification protected by state or federal law. If you need assistance or a reasonable accommodation during the application process because of a disability, it is available upon request. Charities Housing is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Principals only. No calls, please.

For more information about Charities Housing, please visit our website www.charitieshousing.org

No relocation will be provided.