Property Manager

Tailwind Group, Inc.; Lubbock (TX); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

12 Paid Holidays

401(k) with company matching

On-the-job training & career dev

Paid Parental Leave

Job summary

Tailwind Group, Inc. is seeking a Property Manager to oversee a student housing community, ensuring property maintenance meets high standards and profitability. You will deliver excellent resident service, manage budgets, and lead onsite staff to support operations.

The role is full-time, typically Monday–Friday 8:30 am–5:00 pm, with occasional after-hours as needed. Compensation ranges from $65,000 to $80,000 plus bonus potential, based on market data and location.

Qualifications

• Bachelor’s degree or equivalent experience in property management preferred.
• 3+ years of progressive property management experience preferred.
• Experience with Entrata or similar system preferred.
• Ability to obtain Certified Pool Operator certification.

Responsibilities

• Manage resident relations, rent charges, lease expectations, and resident concerns.
• Coordinate invoices for goods/services required to maintain the property.
• Assist in budgets, marketing campaigns, business plans and events.
• Lead on-site maintenance technicians, office staff, and leasing team.
• Coordinate collection of required fees from residents.
• Assist with onboarding, training and performance reviews.
• Provide excellent customer service with residents, prospects, vendors and community members.
• Maintain community files and records in Entrata.
• Assist with turnover and move-in/move-out procedures.
• Respond to after-hour emergency issues.

Skills

Multi-tasking ability

Customer service mindset

Integrity and professionalism

Strong administrative skills

Problem-solving

Certified Pool Operator

Education

Bachelor’s Degree in Business Administration / Marketing / Real Estate / related field

3+ years property management experience

Tools

Entrata

Job description

Description

Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team!

The Position: The Property Manager is primarily responsible for general oversight and management of a student housing community. This individual will ensure the property is adequately maintained at a level exceeding company standard and providing profitable returns. A successful Property Manager will provide excellent customer service to our residents, take pride in the property, and understand that this role is critical to the reputation of the property.

This is a full-time position working a standard schedule, Monday - Friday from 8:30am to 5:00pm. Nights or weekends may be required from time to time dependent on business needs.

The compensation range for this position is $65,000.00 - $80,000.00 plus bonus potential. This range is determined by current market data based on the position requirements and complexities. Final offers of employment will be based on multiple factors including candidate education, skills, experience, and location.

Benefits & Perks

We strive to provide our employees with the most competitive benefits package in the industry. A few of those benefits and perks include:

• Medical, Dental, & Vision Insurance for employees and their families
• Vacation and Sick Time + 12 Paid Holidays
• 401(k) with company matching
• On-the-job training and career development
• Paid Parental Leave

Responsibilities & Duties

• Manage all current and future resident relations pertaining to coordinating requests, understanding rent charges, lease expectations and other resident concerns.
• Engage, contract, supervise and approve invoices for all goods/services required to maintain the property.
• Assist in the development and implementation of budgets, marketing campaigns, business plans and special events.
• Successfully lead on-site maintenance technicians, office staff, and leasing team members.
• Coordinate collection and documentation of all required fees from current and future residents.
• Participate in new employee onboarding, training, and employee performance reviews.
• Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
• Maintain complete and accurate community files and records in Entrata.
• Assist with annual unit turnover and help execute move-in/move-out procedures.
• Respond to after-hour emergency issues.

Requirements

• Bachelor’s Degree in Business Administration, Marketing, Real Estate, or related field and/or three or more years of progressive experience in property management is preferred.

Knowledge, Skills, & Abilities

• Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously.
• Understanding of basic standards of property management including Fair Housing laws, Tenant/Landlord rights, and general real estate principles.
• Demonstrate a high level of integrity and professionalism.
• Possess strong administrative, organization and communication skills.
• Ability to have a positive and innovative approach to problem-solving.
• Experience with Entrata or a similar system is preferred.
• Ability to become a Certified Pool Operator.

To learn more about our core values, mission, and vision, check out: http://thetailwindgroup.com/.

A complete list of responsibilities and duties can be provided during the interview process.

This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer.

Notice to Third Party Agencies: We are not accepting resumes from recruiters or employment agencies for this position.