Property Management Support Specialist

Thalhimer; Glen Allen (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Cushman & Wakefield | Thalhimer is seeking a Property Management Assistant (PMA) in Glen Allen, VA to support the Commercial Property Management team and serve as the first point of contact for tenants, vendors and clients. The role involves processing reports, purchase orders, work orders, contracts, and coordinating with utilities.

Ideal candidates will have a high school diploma and 2–3 years of related experience, with strong customer service, communication, and PC skills.

Qualifications

• High school diploma or equivalent required.
• Two to three years of related work experience preferred.
• Excellent customer service and communication skills (written and verbal).
• Proficient with PC-based software, including Microsoft Office.

Responsibilities

• Provide administrative support to Portfolio/Property Manager and handle reports, POs, A/P and A/R processing, and communications with tenants, vendors and clients.
• Serve as the first contact with tenants, vendors and clients via phone and email; triage requests and follow departmental directives.
• Ensure adherence to CPS department policies and procedures.
• Prepare and track vendor contracts, COIs, and other administrative requests.
• Coordinate with utility companies to set up and maintain property accounts and resolve issues promptly.
• Maintain updated tenant, vendor and contract information in the work order system.
• Assist in budget preparation, payroll/timekeeping, and special projects.
• Support Thalhimer’s core values and perform other duties as assigned.

Skills

Customer service

Communication

Attention to detail

PC proficiency

Education

High school diploma

Tools

Microsoft Office

Job description

Cushman & Wakefield | Thalhimer is seeking a Property Management Assistant (PMA) in Glen Allen, VA to support the Commercial Property Management team and serve as the first point of contact for tenants, vendors and clients. The role involves processing reports, purchase orders, work orders, contracts, and coordinating with utilities.

Ideal candidates will have a high school diploma and 2–3 years of related experience, with strong customer service, communication, and PC skills.