Property Management Office Associate: Grow Your Career

Hilltop Mobile Village; Pemberton Township (NJ); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Job summary

Hilltop Mobile Village is seeking an organized Office Associate to support day-to-day operations in our residential community. You will interact with residents, vendors, employees, and management while gaining hands-on experience in property management.

The role emphasizes customer service, record-keeping, scheduling, and confidentiality. A background in admin or real estate helps, and training is available for the right candidate.

Qualifications

• Associate’s degree preferred.
• At least 2 years of administrative, customer service, property management, real estate, or related experience.
• Property management or real estate experience is a plus!
• Willing to train the right candidate who has the right attitude and transferable skills.
• Excellent customer service and communication skills.
• Professional, friendly, and confident when interacting with residents and the public.
• Strong organizational skills and exceptional attention to detail.
• Ability to prioritize and manage multiple responsibilities in a fast-paced environment.
• Strong problem-solving and conflict-resolution skills.
• Proficiency with Microsoft Office, including Microsoft Teams. Must be able to learn proprietary software.
• Valid driver’s license and reliable transportation required.
• Ability to walk throughout the community and lift, move, or carry items weighing up to 20 pounds.

Responsibilities

• Serve as a welcoming and professional first point of contact for residents, visitors, vendors, and employees.
• Handle daily office operations, including phones, emails, mail, packages, deliveries, and general correspondence.
• Respond to resident questions and requests and help resolve issues with professionalism and excellent customer service.
• Maintain accurate resident records, files, databases, and other important property documentation.
• Assist with scheduling appointments, inspections, and other community activities.
• Prepare correspondence, reports, notices, and other documents.
• Prioritize resident communications and community operations.
• Coordinate with maintenance staff and outside vendors regarding service requests and property-related issues.
• Order and maintain office supplies and monitor office inventory.
• Assist Management with special projects and administrative responsibilities.
• Maintain confidentiality and handle sensitive resident and company information appropriately.
• Learn and apply landlord‑tenant law, applicable housing regulations, company policies, and fair housing requirements.
• Perform other duties that support the successful operation of the community.

Job description

Hilltop Mobile Village is seeking an organized Office Associate to support day-to-day operations in our residential community. You will interact with residents, vendors, employees, and management while gaining hands-on experience in property management.

The role emphasizes customer service, record-keeping, scheduling, and confidentiality. A background in admin or real estate helps, and training is available for the right candidate.