Property Front Desk Specialist – PTO & Bonus Eligible

Shea Properties; Aliso Viejo (CA); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Discretionary annual bonus plan

PTO and paid holidays

Medical, dental, vision

Job summary

Shea Properties seeks an on-site Receptionist to greet residents, vendors and visitors, manage calls and emails, and support team members with various administrative tasks. The role requires strong communication, organization, and multitasking abilities, with familiarity in property management software such as Yardi and Yieldstar.

A high school diploma is required and a discretionary annual bonus plan is offered along with comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• Excellent written and verbal communication skills.
• Strong administrative and organizational abilities.
• Experience in customer service or hospitality preferred.
• Proficient with Microsoft Office products.

Responsibilities

• Greet customers, vendors and residents and provide courteous service.
• Manage incoming calls and emails with a switchboard-like approach.
• Route messages and schedule appointments as needed.
• Maintain hospitality items and restock supplies.
• Process resident move-outs and maintain move-in/move-out records.
• Input data accurately in Word/Excel and related software.
• Operate property software including Yardi and Yieldstar.

Skills

Administrative skills

Written and verbal communication

Time management

Multi-tasking

Customer service

Microsoft Office

High school diploma

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Shea Properties seeks an on-site Receptionist to greet residents, vendors and visitors, manage calls and emails, and support team members with various administrative tasks. The role requires strong communication, organization, and multitasking abilities, with familiarity in property management software such as Yardi and Yieldstar.

A high school diploma is required and a discretionary annual bonus plan is offered along with comprehensive benefits.