Receptionist

TOWNE PROPERTIES ASSET MANAGEMENT COMPANY; Cincinnati (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health/Dental/Vision

Life insurance

401(k) with company match

Paid holidays, sick and vacation time

Training and certification support

Employee Assistance Program (EAP)

Company events & celebrations

Family-owned since 1961

Job summary

Towne Properties Asset Management Company in Cincinnati is seeking a friendly, organized Receptionist to serve as the first point of contact for homeowners, vendors, residents, and guests. This full-time, in-office position runs Monday through Friday, 8:30 a.m.

– 5:00 p.m., and supports the property management team with a range of administrative tasks. Responsibilities include answering calls, greeting visitors, handling mail, data entry, and general clerical support.

Qualifications

• Previous receptionist, customer service, administrative, or office experience preferred.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency with Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Answer and direct incoming telephone calls in a courteous and professional manner.
• Provide general property management information and assist callers with basic inquiries.
• Accurately take and relay messages to the appropriate team members.
• Greet visitors, residents, vendors, and clients with exceptional customer service.
• Accept deliveries, notify recipients, and maintain package pickup areas.
• Maintain a clean, organized, and welcoming reception and lobby area.
• Sort, distribute, and process incoming and outgoing mail.
• Assist with mailings, correspondence, and other clerical projects as needed.
• Print and organize documents including utility bills, bank statements, and records.
• Support office operations through filing, data entry, and administrative tasks.

Skills

Verbal communication

Written communication

Customer service

Interpersonal skills

Multitasking

Prioritization

Attention to detail

Organizational skills

Microsoft Office

Data entry

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

ReceptionistDepartment: Towne Properties – AssociationsLocation: East Cincinnati District OfficeSchedule: Full-Time, In-Office Position, Monday through Friday, 8:30 a.m. – 5:00 p.m.Compensation: $18.00 - $20.00 per hour, based on experienceJoin Our Team!Towne Properties is seeking a friendly, organized, and professional Receptionist to serve as the first point of contact for homeowners, vendors, residents, and guests. This position plays a key role in creating a positive customer experience while providing administrative support to our property management team.Key ResponsibilitiesAnswer and direct incoming telephone calls in a courteous and professional manner.Provide general property management information and assist callers with basic inquiries.Accurately take and relay messages to the appropriate team members.Greet visitors, residents, vendors, and clients with exceptional customer service.Accept deliveries, notify recipients, and maintain package pickup areas.Maintain a clean, organized, and welcoming reception and lobby area.Sort, distribute, and process incoming and outgoing mail.Assist with mailings, correspondence, and other clerical projects as needed.Print and organize documents including utility bills, bank statements, condominium certificates, and other property management records.Support office operations through filing, data entry, and administrative tasks.Follow company telephone etiquette standards, including professional communication, active listening, and accurate information sharing.QualificationsPrevious receptionist, customer service, administrative, or office experience preferred.Strong verbal and written communication skills.Excellent customer service and interpersonal skills.Ability to multitask and prioritize in a fast-paced environment.Strong attention to detail and organizational skills.Proficiency with Microsoft Office, including Outlook, Word, and Excel.Ability to maintain confidentiality and professionalism at all times.What We OfferHealth/Dental/Vision, life insurance, and FSA options401(k) with company match and annual bonusesPaid holidays, sick, and vacation timeTraining and certification support through Towne UniversityEmployee Assistance Program (EAP) for personal and professional supportCompany events, recognition programs, and team celebrationsFamily-owned since 1961, providing stability and growthProud Energage Top Workplace (2018–2025)Your Future With Us:At Towne Properties, your growth matters. This position provides valuable experience and exposure that may support future opportunities within Towne Properties. We recognize hard work, promote from within when possible, and help our associates build careers they’re proud of—based on skill, reliability, and drive, not just seniority.Apply now and start building your future with us!Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.