Property Management Associate — Real Estate Operations

Jones Lang LaSalle Incorporated; Richmond (VA); Hybrid; USD 33,000 - 40,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Richmond, VA is seeking an entry-level Industrial Property Associate to serve as the primary administrative contact for an Industrial portfolio, providing accounting and tenant relations support.

This on-site role requires a Bachelor's degree and 1-2 years of CRE/office experience, with strong communication and organizational skills. Expect a Monday–Friday schedule and the potential to grow within the property management field.

Qualifications

• Bachelor's degree in Business, Real Estate, Communications, or related field.
• 1-2 years of work experience in an office environment, preferably in commercial real estate or property management.
• 1-2 years of work experience in a customer service or customer-facing position.
• Strong written and verbal communication skills.
• Excellent organizational skills with ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Positive attitude with eagerness to grow within the commercial real estate industry.

Responsibilities

• Provide exceptional customer service to tenants by responding to inquiries, processing service requests, and coordinating resolution of maintenance issues
• Support property management team with administrative tasks including data entry, document preparation, and maintenance of property records and databases
• Process Accounts Payable (AP) and Accounts Receivable (AR), certificates of insurance (COIs), code invoices and complete other financial tasks
• Assist with vendor coordination and work order management to ensure timely completion of maintenance and repair activities
• Help prepare monthly reports, financial summaries, and property performance updates for senior management and clients
• Support lease administration activities including tenant move-in processes, document filing, and communication coordination
• Assist with tenant events, building communications, and community engagement initiatives to enhance tenant experience
• Provide backup support for reception duties, mail distribution, and general office operations as needed
• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations

Skills

Customer service

Communication skills

Organizational skills

Team collaboration

Education

Bachelor's degree in Business, Real Estate, Communications, or related field

Job description

Jones Lang LaSalle Incorporated in Richmond, VA is seeking an entry-level Industrial Property Associate to serve as the primary administrative contact for an Industrial portfolio, providing accounting and tenant relations support.

This on-site role requires a Bachelor's degree and 1-2 years of CRE/office experience, with strong communication and organizational skills. Expect a Monday–Friday schedule and the potential to grow within the property management field.