Property Management Assistant (Resident Services)

Lorain Metropolitan Housing Authority; Lorain (OH); On-site; USD 30,000 - 44,000; Full time

Job summary

Lorain Metropolitan Housing Authority in Ohio seeks a client-focused administrative representative for the Property office. You will handle inquiries, process leases, and manage records using PHA software while supporting the Property Manager.

The role requires strong clerical skills, basic math, and ability to work with diverse residents in a fast-paced environment. Proficiency in MS Word/Outlook and Excel is desired.

Qualifications

• Associate degree plus one year of relevant experience, or an equivalent combination of education and experience.
• Ability to read, write, and speak English and Spanish fluently.
• Basic math skills and computer proficiency.

Responsibilities

• Answers phones, greets residents, applicants, contractors, and visitors; documents complaints and directs inquiries.
• Prepares applicant files, leases, and welcomes materials; enters data into housing software.
• Verifies utility transfers and assists in leasing; shows units to residents and processes payments.

Skills

Customer service

Multitasking

Education

Associate degree plus one year of experience (HS diploma/GED minimum)

Tools

Microsoft Word/Outlook

Excel

Job description

Lorain Metropolitan Housing Authority in Ohio seeks a client-focused administrative representative for the Property office. You will handle inquiries, process leases, and manage records using PHA software while supporting the Property Manager.

The role requires strong clerical skills, basic math, and ability to work with diverse residents in a fast-paced environment. Proficiency in MS Word/Outlook and Excel is desired.