Front Desk & Clerical Assistant

Lorain Metropolitan Housing Authority; Lorain (OH); On-site; USD 17,000 - 26,000; Full time

Job summary

Lorain Metropolitan Housing Authority is seeking a clerical/ front desk assistant in Lorain, OH. The role focuses on greeting visitors, signing in guests, and ensuring security while providing friendly customer service to residents and staff.

The position requires a high school diploma or GED, English fluency, and basic computer skills. Valid Ohio driver’s license is required, with standard office hours and routine duties throughout the shift.

Qualifications

• Must have a high school diploma or GED.
• Previous customer service and clerical experience preferred.
• Must be able to read, write, and speak English fluently.
• Must possess and maintain valid Ohio driver's license.

Responsibilities

• Greets visitors, signs them in, and determines their business.
• Refuse entry of persons on barred list.
• Performs clerical duties: stuffing envelopes, labeling, stapling forms, and making copies.
• Assists with opening, sorting, date stamping, and distributing incoming mail.
• Assists with showing units and posting notices.
• Answers incoming calls and answers resident's questions.
• Report maintenance issues to Work Order Call center.
• Documents messages if persons are out of the office or busy.
• Clerical Assistant will remain in the office for the duration of their shift to ensure access is not allowed to unauthorized visitors.
• May be assigned other tasks, duties, and/or responsibilities as directed by the Property Manager.

Skills

Customer service

English proficiency

Communication

Problem solving

Education

High school diploma or GED

Job description

Lorain Metropolitan Housing Authority is seeking a clerical/ front desk assistant in Lorain, OH. The role focuses on greeting visitors, signing in guests, and ensuring security while providing friendly customer service to residents and staff.

The position requires a high school diploma or GED, English fluency, and basic computer skills. Valid Ohio driver’s license is required, with standard office hours and routine duties throughout the shift.