Property Management Assistant

Aishel Real Estate; Pittsburgh (Allegheny County); On-site; USD 40,000 - 50,000; Full time

Job summary

Aishel Real Estate is seeking a Property Management Assistant to support the Office Manager across six Pittsburgh-area properties. You’ll oversee rent collections, lease enforcement, and day-to-day resident interactions while gaining growth toward a Property Manager role as the portfolio expands.

You’ll be on the road across multiple properties, coordinating with maintenance staff and handling compliance matters.

Qualifications

• 3–5 years of residential property management, leasing, or resident services experience.
• Comfortable having direct conversations with residents about payment and lease compliance.
• Highly organized with strong follow-through and ability to manage multiple properties.

Responsibilities

• Manage rent collections and delinquency follow-up, including notices and payment plans.
• Enforce lease terms and prepare lease violation notices; handle compliance issues.
• Walk properties regularly to spot issues and coordinate with maintenance staff.
• Support resident communication and community relations across portfolio, including board matters.
• Maintain records in RentManager and report to Office Manager on status.

Skills

Resident services experience

Organized and detail-oriented

Interpersonal communication

Tech-savvy

Time management

Tools

RentManager

Job description

Aishel Real Estate manages nearly 400 residential units across six Pittsburgh-area properties, including a 188-unit cooperative community. We're hiring a Property Management Assistant to work directly under our Office Manager, handling collections, lease enforcement, and day-to-day resident interaction across our portfolio. This is a field-heavy, hands-on role with real growth potential; strong performers have a clear path to Property Manager as the role and portfolio grow.

What You'll Be Doing

• Managing rent collections and delinquency follow-up: calls, notices, and payment plans, working with residents to get current while holding them accountable when they don't follow through, up to and including court and eviction proceedings when it comes to that
• Listening to residents and understanding their situations, while still enforcing what needs to be enforced; this role requires both empathy and follow-through
• Preparing and delivering lease violation notices and handling compliance issues through proper notice procedures
• Walking properties regularly to catch issues early and keep common areas and grounds in good order
• Coordinating with maintenance staff on work orders, follow-up, and scheduling; this role works alongside maintenance, not over them
• Supporting resident communication and community relations at our cooperative property, including administrative support for board and shareholder matters
• Maintaining accurate records in RentManager
• Reporting directly to the Office Manager on collections status, resident issues, and property conditions

What We Require

• 3-5 years of residential property management, leasing, or resident services experience
• Comfortable having direct, sometimes difficult conversations with residents about payment and lease compliance
• Highly organized with strong follow-through; not easily overwhelmed by multiple properties and competing priorities
• Comfortable learning and using new software and systems quickly
• Professional and even-keeled under pressure; keeps personal matters separate from work
• Valid Pennsylvania driver's license and reliable personal vehicle; this role is on the road regularly across multiple properties
• Familiarity with Pennsylvania landlord-tenant basics is a plus, not required
• Property management software experience preferred; RentManager a plus
• Active PA real estate license a plus; opens the door to leasing or sales opportunities on the side

Who You Are

You're comfortable with people and comfortable holding a line when you need to. You're highly organized, not easily scattered by competing priorities, and you keep your work professional and drama-free regardless of what's happening around you. You're tech-savvy and pick up new systems quickly. You can walk a property, spot what needs attention, and follow through. You want room to grow; this role reports to our Office Manager now, with a real path to Property Manager as you build experience with our portfolio.

Compensation

• Base Salary: $40,000-$50,000, depending on experience
• Performance bonus: up to an additional $5,000/year
• Health insurance: company covers 50% of premium

Privately owned Pittsburgh property management company. Nearly 400 residential units across six communities. Non-corporate; decisions are made locally by people who know the market and are present in the business.