Property Community Manager — Resident Experience & Ops

KPM Property Management, LLC; Nashville (TN); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Karya Property Management in Nashville is seeking an ambitious Community Manager for the Music City Flat property to oversee all on-site operations and staff.

You will manage leasing, renewals, rent collections, maintenance, and tenant relations while meeting financial and service goals. This full-time role requires strong communication, urgency, and organizational skills. The ideal candidate has 3+ years of Multifamily CM experience and CAM or CAPS with OneSite experience.

Qualifications

• Excellent verbal and written communication skills
• Customer service experience
• Ability to communicate effectively with residents and team members

Responsibilities

• Oversee leasing activity and follow up on leads; approve applications
• Actively manage customer satisfaction and renewals
• Review collections daily and make decisions as needed
• Monitor work orders and supervise maintenance staff
• Manage make-ready schedule and supervise progress
• Audit rent roll for rent, lease expirations, MTM tenants, evictions
• Submit HR paperwork to corporate (new hires, payroll, terminations)
• Attend emergency calls and assign on-call maintenance tasks
• Perform other duties as assigned

Skills

Communication skills

Customer service

Organizational skills

Time management

Education

High School Diploma or equivalent

College Degree preferred

Tools

Onesite

Job description

Karya Property Management in Nashville is seeking an ambitious Community Manager for the Music City Flat property to oversee all on-site operations and staff.

You will manage leasing, renewals, rent collections, maintenance, and tenant relations while meeting financial and service goals. This full-time role requires strong communication, urgency, and organizational skills. The ideal candidate has 3+ years of Multifamily CM experience and CAM or CAPS with OneSite experience.