Multifamily Community Manager: Leasing, Retention & Ops

KPM; Nashville (TN); On-site; USD 55,000 - 85,000; Full time

Job summary

Karya Property Management is seeking a motivated Community Manager for Music City Flat in Nashville. This is a full-time role with compensation based on experience.

The Community Manager will oversee all on-site staff and daily operations, ensuring financial and operational goals align with Karya policies while promoting resident satisfaction through leasing, renewals, and proactive maintenance.

Qualifications

• 3+ years' experience as a Community Manager at a Multifamily property.
• Knowledge of leasing, renewal, rent collection and property management staff handling.
• Experience with CAM or CAPS.
• Experience with Onesite.
• Excellent verbal and written communication skills.
• Customer service experience.
• Ability to communicate effectively with residents and team members.
• High sense of urgency, with the ability to meet deadlines.
• Organized, professional, and respectful under pressure.

Responsibilities

• Oversee leasing activity – follow up on leads and approve application outstanding.
• Actively manage customer satisfaction and improve retention rate - encourage property staff to follow up on renewals.
• Review collections daily and make decisions where required.
• Monitor all property work orders and supervise execution with lead maintenance personnel.
• Manage the make ready schedule and supervise the progress.
• Audit rent roll to monitor rent, lease expiration, MTM tenants, evictions.
• Submit all necessary HR paperwork to corporate (new hire, payroll, terminations, etc.).
• Must attend emergency calls and assign work to the on-call maintenance.
• Perform other duties assigned.

Skills

3+ years' experience in community mgmt

Customer service

Excellent communication

Organizational skills

Deadline management

Education

High School Diploma or Equivalent

College Degree preferred

Tools

Onesite

CAM/CAPS

Job description

Karya Property Management is seeking a motivated Community Manager for Music City Flat in Nashville. This is a full-time role with compensation based on experience.

The Community Manager will oversee all on-site staff and daily operations, ensuring financial and operational goals align with Karya policies while promoting resident satisfaction through leasing, renewals, and proactive maintenance.