Property & Community Manager for Growth & Tenant Experience

Eagle Rock Properties; Mount Laurel Township (NJ); On-site; USD 70,000 - 95,000; Full time

Job summary

Eagle Rock Properties, a full-service real estate firm headquartered in New York, seeks a Property Manager in Mount Laurel, NJ to ensure financial and operational success of a community. You will balance customer service with expense savings and report financial direction to senior management.

Responsibilities include marketing integration, leasing, budget creation, maintenance coordination, and staff leadership to optimize performance and resident satisfaction within a growing organization.

Qualifications

• At least 3 years of multi-family apartment property management in a leadership role.
• Experience in capital improvements, unit renovations, and staff development.
• Experience managing a staff of at least 5.

Responsibilities

• Create and implement marketing plans that integrate the apartment community with the neighborhood.
• Accurately track traffic, evaluate performance, and recommend next steps.
• Adjust prices across the community to capture unique features of individual apartments.
• Maintain an up-to-date survey of primary competitors.
• Able to sell prospective residents and showcase features and benefits of the community.
• Accurately prepare lease-related documents.
• Resolve resident concerns and issues, with timely follow-up on calls, emails, and site visits.
• Provide optimum customer service to current and prospective residents.
• Assist in resident retention and process applications and renewal paperwork.
• Create annual operating budgets and explain variances to senior management.
• Coordinate maintenance requests with the in-house maintenance team.

Skills

Leasing & Marketing

Budgeting

Operations management

Team leadership

Tools

Property management software

Job description

Eagle Rock Properties, a full-service real estate firm headquartered in New York, seeks a Property Manager in Mount Laurel, NJ to ensure financial and operational success of a community. You will balance customer service with expense savings and report financial direction to senior management.

Responsibilities include marketing integration, leasing, budget creation, maintenance coordination, and staff leadership to optimize performance and resident satisfaction within a growing organization.