Property Claims Specialist Field Investigator & Settlements

Indiana Farm Bureau Insurance; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Indiana Farm Bureau Insurance in Marion, IN is seeking a Property Claims Specialist to handle property claims from intake to settlement. You will research policies, laws, and regulations while communicating with customers and attorneys as needed.

The role requires a high school diploma (Bachelor's preferred), licenses in HAAG Wind & Hail Residential Roofing, IICRC, and a Commercial Drone Pilot license, and at least three years in insurance or related fields.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• Ability to acquire HAAG Wind & Hail Residential Roofing, IICRC, and Commercial Drone Pilot licenses.
• 3 years of experience in insurance or equivalent contractor/public social work experience.
• Knowledge of evaluating and negotiating property claims with exposure to public, attorneys, and professionals in the industry.
• Familiarity with building repair industry and computer estimating systems.
• Ability to work in a fast-paced environment and meet deadlines.
• Maintain ongoing education in insurance and repair industries.
• Active listening skills and patience to hear and restate discussions.
• Willingness to monitor, travel, and work after hours/weekends for severe loss.

Responsibilities

• Handles property claims and interacts with customers filing these claims.
• Researches and applies knowledge of policies, procedures, laws, statutes, and insurance regulations.
• Completes all aspects from investigation through settlement of property claims.
• Monitors and adjusts reserves appropriately.
• Discusses potential serious losses with Claims management.
• Trains other claims representatives.

Skills

Active listening

Attention to detail

Communication skills

Technology proficiency

Negotiation

Education

High School diploma or GED

Bachelor's degree preferred

Tools

HAAG Wind & Hail Residential Roofing

IICRC

Commercial Drone Pilot license

Computer estimating systems

Job description

Indiana Farm Bureau Insurance in Marion, IN is seeking a Property Claims Specialist to handle property claims from intake to settlement. You will research policies, laws, and regulations while communicating with customers and attorneys as needed.

The role requires a high school diploma (Bachelor's preferred), licenses in HAAG Wind & Hail Residential Roofing, IICRC, and a Commercial Drone Pilot license, and at least three years in insurance or related fields.