Property Claims Specialist: Fast, Field-Based Settlements

Indiana Farm Bureau Insurance; Huntington, Northern (IN, KY); Hybrid; USD 52,000 - 72,000; Full time

Job summary

Indiana Farm Bureau Insurance is seeking a Claims Representative focused on property claims in Huntington, IN. You will handle customer interactions, research applicable policies and laws, and drive claims from investigation to settlement while maintaining reserves and providing training to colleagues.

Ideal candidates will hold a high school diploma (Bachelor’s preferred), and pursue required licenses in roofing, IICRC, and drone operations, with at least 3 years in insurance or related fields.

Qualifications

• High school diploma or GED equivalent; bachelor’s degree preferred.
• Ability to acquire HAAG Wind & Hail Residential Roofing, IICRC, and Commercial Drone Pilot licenses.
• 3 years of experience in insurance, contractor, or relevant public social work.
• Knowledge of evaluation and negotiation of property claims with exposure to the public, attorneys, and insurance professionals.
• Knowledge of the building repair industry and computer estimating systems.
• Ability to work in a fast-paced environment and meet deadlines.
• Must stay current with insurance and repair industries.

Responsibilities

• Handles property claims and interacts with customers filing claims.
• Researches and applies knowledge of policies, procedures, laws, statutes, and insurance regulations.
• Completes all aspects from investigation through settlement of property claims.
• Monitors and adjusts reserves appropriately.
• Discusses potential serious losses with Claims management.
• Trains other claims representatives.

Skills

Active listening

Attention to detail

Communication

Tech literacy

Education

High School diploma

Bachelor's degree preferred

Tools

HAAG Wind & Hail Residential Roofing

IICRC

Commercial Drone Pilot license

Job description

Indiana Farm Bureau Insurance is seeking a Claims Representative focused on property claims in Huntington, IN. You will handle customer interactions, research applicable policies and laws, and drive claims from investigation to settlement while maintaining reserves and providing training to colleagues.

Ideal candidates will hold a high school diploma (Bachelor’s preferred), and pursue required licenses in roofing, IICRC, and drone operations, with at least 3 years in insurance or related fields.