Property Claims Field Specialist

Indiana Farm Bureau Insurance; Warsaw (IN); On-site; USD 50,000 - 75,000; Full time

Job summary

Indiana Farm Bureau Insurance in Warsaw, IN seeks a dedicated professional to manage property claims from intake to settlement. You will apply knowledge of policies, procedures, laws, and insurance regulations, while maintaining high standards of customer service and accuracy.

The role involves coordinating with management on serious losses, monitoring reserves, and training fellow claims representatives. A high school diploma is required, with a preference for a bachelor’s degree and relevant

Qualifications

• High school diploma or GED; bachelor’s preferred.
• Ability to obtain HAAG Wind & Hail Residential Roofing, IICRC, and Commercial Drone Pilot licenses.
• 3 years of experience in the insurance industry, or equivalent in contractor sector, or related public social work.
• Knowledge of evaluation and negotiation of property claims with exposure to public, attorneys, and professionals in the Insurance Industry and resolving conflicts.
• Knowledge of the building repair industry and computer estimating systems.
• Able to work in a fast-paced environment and meet deadlines, including after-hours/weekends.
• Maintain an educational program and stay current with insurance and repair industries.
• Strong attention to detail and active listening skills.

Responsibilities

• Handles property claims and interacts with customers filing these claims.
• Researches and applies knowledge of policies, procedures, laws, statutes, and insurance regulations.
• Completes all aspects from investigation through settlement of property claims.
• Monitors and adjusts reserves appropriately.
• Discusses potential serious losses with Claims management.
• Trains other claims representatives.

Skills

Insurance experience

Property claims

Customer interaction

Active listening

Attention to detail

Technology & tools

Communication

Education

High School or better

Bachelor's degree preferred

Tools

HAAG Wind & Hail License

IICRC

Commercial Drone Pilot license

Computer estimating systems

Job description

Indiana Farm Bureau Insurance in Warsaw, IN seeks a dedicated professional to manage property claims from intake to settlement. You will apply knowledge of policies, procedures, laws, and insurance regulations, while maintaining high standards of customer service and accuracy.

The role involves coordinating with management on serious losses, monitoring reserves, and training fellow claims representatives. A high school diploma is required, with a preference for a bachelor’s degree and relevant