Property Administrator, Chicago

Ares Management; Chicago (IL); On-site; USD 65,000 - 70,000; Full time

Job summary

An established industry player is seeking a Property Management Administrator to support market-level property management teams. In this role, you will be the key point of contact for tenants, ensuring high satisfaction levels while efficiently managing accounts receivables. You will coordinate with property managers to facilitate smooth move-in/move-out processes and maintain accurate documentation. This dynamic position offers an exciting opportunity to contribute to a thriving real estate portfolio, ensuring operational excellence and tenant satisfaction. Join a forward-thinking company that values collaboration and responsibility in a supportive work environment.

Benefits

Comprehensive Medical/Rx

Dental and Vision Plans

401(k) Program with Company Match

Flexible Savings Accounts (FSA)

Healthcare Savings Accounts (HSA)

Life Insurance

Long-Term Disability Insurance

Short-Term Disability Insurance

Employee Assistance Program (EAP)

Commuter Benefits Plan

Qualifications

• Proficiency in Microsoft Office software programs is essential.
• Ability to communicate effectively with tenants and internal teams.

Responsibilities

• Provide high-level customer service to tenants and manage requests efficiently.
• Track and code invoices for accurate expense processing.

Skills

Customer Service

Communication

Microsoft Office

Document Interpretation

Education

Associate’s Degree

Vocational Training

Job description

Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.

Job Description

POSITION SUMMARY

The Property Management Administrator reports to the Senior Regional Property Manager and is responsible for supporting market-level property management teams for an assigned real estate portfolio. The Property Management Administrator’s objective is to be a point of contact for tenants within the portfolio, to maintain high levels of tenant satisfaction, to maintain low levels of accounts receivables, and to actively support the property management teams in processing contracts, invoices, internal requests, and tenant service requests.

ESSENTIAL JOB FUNCTIONS

Tenant Services:

• Executes a high level of customer service to tenants within the portfolio through a sense of urgency with responding to tenant requests, and actively dispatching work orders to vendor partners.

• Ensures that the move-in/move-out process within their assigned portfolio is being executed timely and efficiently through coordination with the property manager.

• Actively engages with tenants to maintain low levels of accounts receivables through regular contact, processing of collection notices, necessary chargebacks, and tenant account management.

• Ensures that tenant certificates of insurance are accurate and up to date.

• Prepares tenant correspondence as directed by the Property Manager

Property Performance:

• Tracks and codes invoices to ensure accurate and timely processing of expenses for assigned properties.

• Actively manages vendor partner insurance certificates, purchase orders, work orders, and contract documents.

• Ensures that the onboarding and offboarding of properties through acquisitions/dispositions is coordinated efficiently with the transaction teams.

ADDITIONAL DUTIES AND RESPONSIBILITIES

Assumes additional responsibilities and performs special projects as needed or directed.

REQUIRED QUALIFICATIONS

• Proficiency in standard Microsoft Office software programs

• Ability to communicate effectively with tenants, vendor partners and internal teams.

• Ability to interpret property-level and corporate documents such as tenant leases and policy manuals.

• Associate’s degree or vocational training. Previous experience working with multiple managers and departments.

Reporting Relationships

Managing Director, Industrial Property Operations

Compensation

The anticipated base salary range for this position is listed below. Total compensation may also include a discretionary performance-based bonus. Note, the range takes into account a broad spectrum of qualifications, including, but not limited to, years of relevant work experience, education, and other relevant qualifications specific to the role.

$65,000 - $70,000 / annum

The firm also offers robust Benefits offerings. Ares U.S. Core Benefits include Comprehensive Medical/Rx, Dental and Vision plans; 401(k) program with company match; Flexible Savings Accounts (FSA); Healthcare Savings Accounts (HSA) with company contribution; Basic and Voluntary Life Insurance; Long-Term Disability (LTD) and Short-Term Disability (STD) insurance; Employee Assistance Program (EAP), and Commuter Benefits plan for parking and transit.

Ares offers a number of additional benefits including access to a world-class medical advisory team, a mental health app that includes coaching, therapy and psychiatry, a mindfulness and wellbeing app, financial wellness benefit that includes access to a financial advisor, new parent leave, reproductive and adoption assistance, emergency backup care, matching gift program, education sponsorship program, and much more.

There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.