Property Administrator - Berkeley

SteelWave, Inc.; Berkeley (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

SteelWave, Inc. is seeking a Property Administrator to support the Senior Property Manager in two Class A life science projects in Berkeley and Emeryville and a Retail project in South San Francisco.

The role focuses on exceptional tenant relations, service coordination, and ensuring high occupancy and asset value through strong administration. The ideal candidate will have 1–2+ years in commercial real estate or administration, be proficient in Word/Excel, and possibly experience with Yardi or

Qualifications

• Bachelor degree preferred; 1–2+ years in commercial real estate or administration is a plus.
• Proficient in Word and Excel; familiarity with accounting software helpful (Yardi preferred).
• Strong oral and written communication and superior tenant relations & customer service skills.

Responsibilities

• Primary responsibility for all customer service and tenant relations, including first point of contact for tenant requests and coordinating service calls.
• Administrative oversight: phones, office services and visitor management for the project.
• Maintain insurance certificates, Accounts Receivable/Payable, monitor vendors' activities, and manage files (electronic and hard copy).
• Track building maintenance inspections; tenants are responsible for certain inspections.
• Issue/track parking and site access cards.
• Assist with asset management to maximize income, control expenses, and sustain occupancy.
• Support marketing efforts to timely leasing and renewals; assist in asset inspections.
• Occasional overtime may be required.

Skills

Tenant relations

Customer service

Communication skills

Organization

Prioritization

Independent work

Education

Bachelor degree

Tools

Yardi

Excel

Word

Job description

SteelWave is a vertically integrated real estate investment manager, owner, and operator with an extensive commercial portfolio across the western U.S. (including Northern and Southern California, Denver, Seattle, and Austin). Since 1973, SteelWave has acquired and developed over $11 billion in commercial real estate.

Position:

The Property Administrator (PA) will report directly to the Senior Property Manager. The primary responsibilities of the position will be to assist the Senior Property Manager in the management, maintenance and operation of two Class A ‘creative’ life science projects totaling 351,000+ SF located in Berkeley and Emeryville and one Retail project in South San Francisco. The projects will require the utmost attention to maintaining the highest possible level of customer service to sustain and increase occupancy. This is an excellent opportunity for a candidate with previous property management and/or administration experience.

Classification:

This is a non-exempt position.

Responsibilities:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Primary responsibility for all customer service and tenant relations, including first point of contact for tenant requests & coordinating all service calls and follow-up of same. Administrative oversight, including phones, office services and managing all visitors to the project.
• Primary responsibility maintaining insurance certificates, Accounts Receivable and Accounts Payable, monitoring vendors’ activities, and security systems and controls. Maintenance of electronic and hard copy files.
• Maintain/track building maintenance inspections Tenants are responsible for.
• Issue/track parking and site access cards.
• Assist with the management and maintenance of the asset, ensuring the income is maximized, expenses controlled, and the value of the asset is maintained by sustaining occupancy through the highest level of service to the tenants.
• Assist with the marketing efforts of the project team members to ensure timely leasing and optimum levels of renewals of existing tenants.
• Regularly assist in the inspection of asset to ensure the property is maintained at an optimum level, and safeguard the security and protection of all tenants and visitors.
• Occasional overtime may be required.

Requirements & Qualifications :

Bachelor degree preferred, and 1-2+ years of relevant work experience in commercial real estate; although not required. Must be fluent in Word and Excel. Familiarity in accounting software programs helpful (Yardi platform currently used). Real Estate license a plus. The candidate must have excellent oral and written communication skills, and superior skills in tenant relations & customer service. Other essential capabilities include commitment to meet deadlines, integrity, work ethic & leadership qualities.

• Good organization skills
• Ability to prioritize multiple tasks
• Work independently

Supervisory Responsibilities :

This candidate will assist with the supervision of the onsite staff such as day porter/security as well as

contractors and vendors performing work on the asset.

Office-based role with up to 5% travel by car within the Bay Area. Primarily computer work, with extended hours during peak transaction cycles. Individual contributor role with potentially minimal supervisory responsibilities.

Equal Opportunity Employer

SteelWave is an equal opportunity employer. Reasonable accommodations are provided to enable individuals with disabilities to perform essential job functions.