Property Administration & Customer Experience Coordinator

Prologis

Milpitas (CA)

On-site

USD 47,000 - 52,000

Full time

3 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Prologis Milpitas, CA is seeking a Property Administrator (Real Estate & Customer Experience Coordinator) to support the Real Estate & Customer Experience Team across approximately 44 million square feet of properties in the LA and OC markets. You will assist three Property Managers and a Maintenance Technician with operations, communications, and record-keeping.

You will coordinate with customers, vendors, and internal teams, manage payments, prepare notices, and maintain property records.

Qualifications

3+ years of experience in an administrative, customer service, real estate, or related role.
Ability to communicate clearly and professionally with internal and external customers, team members, and business partners.
Ability to organize multiple priorities, meet deadlines, and follow through on commitments.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Experience using Yardi, Salesforce, or comparable property management platforms.

Responsibilities

Support three Property Managers and a Maintenance Technician with operational coordination and customer communications.
Coordinate customer repair requests with the Maintenance Technician and vendors; monitor tickets through resolution.
Partner with Leasing, Construction, Customer Accounts, Essentials, Solar, Energy, and other teams to complete work.
Process customer payments and maintain Accounts Receivable reporting databases.
Prepare and distribute customer documents, notices, and vendor contracts; maintain files in DocuSign.