Property Admin & Customer Experience Coordinator

RiseMe; Palo Alto (CA); On-site; USD 47,000 - 52,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company match

Paid time off

Job summary

Prologis Milpitas, CA seeks a Property Administrator/Real Estate & Customer Experience Coordinator to support three Property Managers and a Maintenance Technician across multiple properties. You will handle coordination, vendor communications, and record-keeping to ensure timely, accurate property administration.

Ideal candidates have 3+ years in admin/real estate roles, strong communication, and proficiency with MS Office; travel to multiple properties may be required.

Qualifications

• 3+ years of experience in an administrative, customer service, real estate, or related role.

Responsibilities

• Support three Property Managers and a Maintenance Technician with operational coordination and follow-through.
• Coordinate customer repair requests with the Maintenance Technician and vendors; monitor tickets through resolution.
• Partner with Leasing, Construction, Customer Accounts, Essentials, Solar, Energy, and internal teams on related work.
• Support customer payment collections and AR reporting databases.
• Process vendor and customer payments in AP platforms and route for manager approval.
• Prepare and distribute customer documents, notices, and contracts in DocuSign; maintain files.
• Manage calls and maintain property and customer records per company policy and privacy rules.

Skills

Admin experience

Customer communication

Multi-tasking

Basic math

MS Office

Confidentiality

Attention to detail

Tools

Yardi

Salesforce

DocuSign

Job description

Prologis Milpitas, CA seeks a Property Administrator/Real Estate & Customer Experience Coordinator to support three Property Managers and a Maintenance Technician across multiple properties. You will handle coordination, vendor communications, and record-keeping to ensure timely, accurate property administration.

Ideal candidates have 3+ years in admin/real estate roles, strong communication, and proficiency with MS Office; travel to multiple properties may be required.