Propane Dispatch & Route Optimization Coordinator

Hocon Gas; Waterbury (CT); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account (HSA) & Flexibl

401(k) with company match

Paid holidays and paid time off

Company-paid life/AD&D insurance

Long-term disability coverage

Employee Assistance Program (EAP)

Optional supplemental life and short‑/

Job summary

The Service Coordinator role at Dassel's Energy in Waterbury, CT focuses on turning demand into efficient routes for propane deliveries. You’ll coordinate residential, commercial, industrial, and agricultural orders with drivers, customer service, sales, and operations to keep deliveries on time and safe.

You’ll monitor real-time routes, update customers on ETAs, and ensure accurate dispatch records while maintaining compliance with safety standards and company policies.

Qualifications

• Must have strong communication with drivers and internal teams.
• Ability to manage multiple deliveries and priorities accurately.
• Familiarity with dispatch software and Microsoft Office tools.

Responsibilities

• Coordinate propane deliveries for residential, commercial, industrial and agricultural customers; translate demand into executable routes for drivers.
• Work closely with drivers, customer service, sales, and operations to keep deliveries moving smoothly.
• Ensure real-time delivery visibility and accurate dispatch records; adhere to safety and regulatory requirements.

Skills

Communication skills

Attention to detail

Organizational skills

Team collaboration

Tools

Dispatch software

Microsoft Office

Job description

The Service Coordinator role at Dassel's Energy in Waterbury, CT focuses on turning demand into efficient routes for propane deliveries. You’ll coordinate residential, commercial, industrial, and agricultural orders with drivers, customer service, sales, and operations to keep deliveries on time and safe.

You’ll monitor real-time routes, update customers on ETAs, and ensure accurate dispatch records while maintaining compliance with safety standards and company policies.