Propane Customer Service Specialist

Paycom - ATS; Oklahoma City (OK); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly wage

401(k) with 6% company match

Health, dental, and vision insurance

AD&D insurance

Paid time off

Referral bonus program

Job summary

Lundy's Propane, a Meritum Energy Holdings company in Oklahoma City, OK, is seeking a motivated Customer Service Representative. The Customer Service Representative will interact with customers by proactively addressing inquiries and resolving customer concerns in addition to assisting walk-in customers and supporting bottle dock operations as needed.

Our Customer Service Representatives are committed to Service, Efficiency and Safety.

Qualifications

• High school diploma or equivalent (required).
• Minimum two (2) years of customer service experience.
• Experience in high-volume phone call settings (preferred).
• Experience in the propane, fuel, or energy industry (preferred).

Responsibilities

• Interacts with customers by phone, email, or in person to provide support and information on products or services.
• Collects and enters orders for new or additional products or services.
• Assists walk-in customers, processes cylinder sales and payments, and supports bottle dock operations as needed.
• Fields customer questions and complaints; forwards to the appropriate staff when needed.
• Maintains customer accounts and records of interactions with details of inquiries, complaints, or comments.

Skills

Interpersonal skills

Communication

Problem solving

Service orientation

Microsoft Office

Education

High school diploma

Job description

Lundy's Propane, a Meritum Energy Holdings company in Oklahoma City, OK, is seeking a motivated Customer Service Representative. The Customer Service Representative will interact with customers by proactively addressing inquiries and resolving customer concerns in addition to assisting walk-in customers and supporting bottle dock operations as needed.

Our Customer Service Representatives are committed to Service, Efficiency and Safety.