Promotions Manager

Live! Hospitality & Entertainment; Cary (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

Live! Hospitality & Entertainment is seeking a Promotions Manager to enhance venue sales through strategic marketing and successful promotional events. The role involves collaborating with managers, negotiating rates, and engaging clients to drive revenue growth.

The ideal candidate will have 1-3 years in hospitality sales, excellent communication skills, and proficiency in Microsoft Office tools. Ability to work flexible hours is essential.

Qualifications

• 1-3 years of experience in a hospitality or hotel sales and marketing setting.
• Superior interpersonal, written, and verbal communication skills.
• Proficient in Microsoft Office Suite.

Responsibilities

• Guide team in revenue-driving strategies.
• Negotiate rates for promotional events.
• Host and manage promotional events.

Skills

Interpersonal communication

Written communication

Verbal communication

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Marketing strategies

Organizational skills

Education

1-3 years in hospitality or hotel sales and marketing

Tools

Microsoft Outlook

Job description

Position Summary: The Promotions Manager is responsible for guiding the team in planning and executing revenue‑driving approaches that yield measurable improvements in district and venue sales and profitability.

Key Responsibilities

• Partner with director of operations, general managers, and marketing managers to make decisions about strategies to drive revenue.
• Exercise independent discretion and judgment to drive revenue through:
  • Data collection
  • Happy hours/SMS booked parties
  • Building guest lists
  • Celebration parties
  • Hotel program/office visits
  • VIP tables
  • Premium reserved seating for less than 12 guests (“PRS”)
  • Other non‑BEO social groups
• Negotiate rates for VIP tables.
• Negotiate promotional offerings for happy hours/SMS booked parties, celebration parties, PRS, and other non‑BEO social groups.
• Host happy hours/SMS booked parties, celebration parties, VIP tables, PRS, and other non‑BEO social groups with the goal of bolstering relationships with current clientele and building relationships with new clientele.
• Select and schedule hourly team members to work promotional hours, happy hours/SMS booked parties, celebration parties, VIP tables, PRS, and other non‑BEO social groups.
• Supervise, manage, and direct hourly team members when they are working promotional hours, happy hours/SMS booked parties, celebration parties, VIP tables, PRS, and other non‑BEO social groups.
• Host bi‑weekly training sessions for hourly team members on data collection, building guest lists, sports betting signups (as applicable by venue), and other promotional initiatives.
• Prepare weekly scorecard report documenting performance in areas of responsibility summarized above.

Qualifications

• 1‑3 years of experience in a hospitality or hotel sales and marketing setting, or an equivalent combination of education and experience.
• Superior interpersonal, written, and verbal communication skills.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
• Must be savvy in marketing and promotional strategies, particularly with respect to social media.
• Must be highly organized and reliable.

Position Requires The Ability To Perform The Following

• Able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently, as well as strong attention to detail.
• Ability to travel to attend workshops, tradeshows, conventions, meetings, etc.
• Ability to work nights, weekends, and/or holidays.