Marketing Administrator

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

A leading entertainment company located in Indiana, Pennsylvania, is searching for team members who enjoy a fast-paced work environment and prioritize fun. This role includes responsibilities such as promoting community engagement and executing marketing promotions while offering support to guests and staff. The ideal candidate should have an Associates Degree or equivalent experience, excellent communication skills, and proficiency in Microsoft Applications. Comprehensive benefits and opportunities for career growth are available.

Qualifications

• Associates Degree or equivalent 2 years in administrative or special events/promotions experience.
• Demonstrated ability to drive toward results.
• Ability to resolve problems diplomatically.

Responsibilities

• Foster a fun environment and promote a positive community influence.
• Execute retail promotions and coordinate internal support for events.
• Analyze effectiveness of promotions and ensure compliance.
• Provide guidance and supervision to promotions staff in Marketing; support budgets and goals.
• Coordinate scheduling with manager to balance guest satisfaction.
• Develop and coordinate retail promotions, direct mail promotions, and events to target customers while supporting budget.
• Review and approve promotions within Elite Bonus Suite and MGT/Everi systems.
• Draft Promotional Guidelines and Checklists and support VP/Director of Marketing as requested.
• Coordinate internal support for events and promotions across departments.
• Analyze effectiveness of promotions, events, and VIP parties, and implement improvements.
• Uphold customer service standards and confidentiality.
• Ensure compliance with regulatory and safety requirements.
• Meet deadlines and manage multiple priorities in a demanding environment.

Skills

Verbal communication

Written communication

Interpersonal skills

Microsoft Applications (Word, Excel, Outlook)

Client interface

Education

Associates Degree in marketing, finance or related

2 years admin or promotions experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Responsible for fostering a fun environment
• Responsible for being a gracious host to all guests and co‑workers
• Responsible for promoting a positive influence in the community and participating in company‑sponsored events
• Responsible for providing guidance and daily supervision to promotions staff/function in the Marketing department. Supports and administers operational goals and monitors achievements of performance and profit objectives.
• Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
• Develops, coordinates, and executes all retail promotions, direct mail promotions, and special events to target retail and database customers while supporting compliance to departmental budget.
• Reviews and approves all Elite Bonus Suite (EBS) and Micro Gaming Technologies (MGT/Everi) promotions.
• Drafts all Promotional Guidelines and Checklists.
• Supports the efforts and projects of the VP of Marketing and/or Director of Marketing as requested.
• Coordinates internal support related to each special event, promotion, or entertainment for all appropriate departments.
• Analyzes the effectiveness and success of promotions, special events, and entertainment and VIP parties.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.
• Consult with vendors to improve customer service and reduce problems in the environment
• Meet department uniform, appearance, and grooming requirements.
• Keep work areas clean and free of safety hazards, debris, and litter.
• Must adhere to regulatory, department and company policies.
• Perform all job duties in a safe and responsible manner.
• Perform other job related and compatible duties as assigned.

Requirements

• Associates Degree (A.A.) in marketing, finance, or related area; or equivalent experience of two years of administrative or special events/promotions experience required, preferably in Marketing
• Must have excellent verbal, written, and interpersonal skills
• Must have technical proficiency and knowledge in Microsoft Applications (Word, Excel, and Outlook)
• Possess excellent oral and written communication skills; strong client interface and presentation skills preferred.
• Must have demonstrated ability to drive toward results.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Compliance with all regulatory, governmental, and safety requirements
• Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment.
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in vary work areas such as confined spaces