Promotions & Events Specialist

Oaklawn Jockey Club; Hot Springs (AR); On-site; Confidential; Full time

Job summary

Oaklawn Jockey Club in Hot Springs, AR seeks a Promotions & Event Coordinator to lead casino promotions and player development events. You will plan, budget, and coordinate details with Advertising, IT, and Food & Beverage teams, ensuring regulatory compliance and smooth execution.

The role requires strong organizational and communication skills, with the ability to resolve guest issues, manage schedules including nights and weekends, and work within a dynamic entertainment environment at

Qualifications

• Bachelor’s degree preferred.
• High school diploma or GED required.
• Casino and guest services experience preferred.
• Ability to read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence, including business letter writing.
• Ability to speak effectively before groups of customers or fellow cast members.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Responsibilities

• Plans, implements and executes all assigned casino promotions and player development events.
• Develops promotion and event proposals within defined budgetary and strategic parameters.
• Creates rules and regulations for promotions and events for submission to the Arkansas Gaming Commission.
• Coordinates all aspects of promotions and events with Advertising, IT, Player Services, Food & Beverage, etc.
• Configures and tests promotional set-up, and creates prizes in ACSC and other supporting computer programs.
• Works promotions and events nights and weekends as necessary.
• Reconciles event manifests, vendor invoices and assists with analysis of promotions and events.
• Responsible for interdepartmental communication of designated promotions and events.
• Researches competitive promotion and event programming, and presents information to Management.
• Resolves guest complaints and disputes, exercising discretion and judgment.

Skills

Communication skills

Organizational skills

Budget awareness

Education

Bachelor’s degree preferred

High school diploma or GED required

Tools

Microsoft Office

Player tracking software

Job description

Oaklawn Jockey Club in Hot Springs, AR seeks a Promotions & Event Coordinator to lead casino promotions and player development events. You will plan, budget, and coordinate details with Advertising, IT, and Food & Beverage teams, ensuring regulatory compliance and smooth execution.

The role requires strong organizational and communication skills, with the ability to resolve guest issues, manage schedules including nights and weekends, and work within a dynamic entertainment environment at