Promotions & Event Coordinator - Part Time (Shifts Vary)

Oaklawn Jockey Club; Hot Springs (AR); Sur place; Confidentiel; Plein temps

Résumé du poste

Oaklawn Jockey Club in Hot Springs, AR seeks a Promotions & Event Coordinator to lead casino promotions and player development events. You will plan, budget, and coordinate details with Advertising, IT, and Food & Beverage teams, ensuring regulatory compliance and smooth execution.

The role requires strong organizational and communication skills, with the ability to resolve guest issues, manage schedules including nights and weekends, and work within a dynamic entertainment environment at

Qualifications

• Bachelor’s degree preferred.
• High school diploma or GED required.
• Casino and guest services experience preferred.
• Ability to read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence, including business letter writing.
• Ability to speak effectively before groups of customers or fellow cast members.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Responsabilités

• Plans, implements and executes all assigned casino promotions and player development events.
• Develops promotion and event proposals within defined budgetary and strategic parameters.
• Creates rules and regulations for promotions and events for submission to the Arkansas Gaming Commission.
• Coordinates all aspects of promotions and events with Advertising, IT, Player Services, Food & Beverage, etc.
• Configures and tests promotional set-up, and creates prizes in ACSC and other supporting computer programs.
• Works promotions and events nights and weekends as necessary.
• Reconciles event manifests, vendor invoices and assists with analysis of promotions and events.
• Responsible for interdepartmental communication of designated promotions and events.
• Researches competitive promotion and event programming, and presents information to Management.
• Resolves guest complaints and disputes, exercising discretion and judgment.

Connaissances

Communication skills

Organizational skills

Budget awareness

Formation

Bachelor’s degree preferred

High school diploma or GED required

Outils

Microsoft Office

Player tracking software

Description du poste

Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice. We are currently seeking a talented individual to become a Promotions & Event Coordinator. An individual could be successful if they possess the following.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Plans, implements and executes all assigned casino promotions and player development events


• Develops promotion and event proposals within defined budgetary and strategic parameters.


• Upon approval, creates rules and regulations for promotions and events for submission to the Arkansas Gaming Commission.


• Develops implementation timelines and task lists and coordinates all aspects of promotions and events with Advertising, IT, Player Services, Food & Beverage, etc.


• Configures and tests promotional set-up, and creates prizes in ACSC and other supporting computer programs.


• Works promotions and events (nights and weekends as necessary).


• Reconciles event manifests, vendor invoices and assists with analysis of promotions and events.


• Responsible for interdepartmental communication of designated promotions and events.


• Researches competitive promotion and event programming, and presents information to Management.


• Resolves guest complaints and disputes, exercising discretion and judgment.


• Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.


• Any and all duties as assigned by the Casino Marketing Manager or other members of management.

QUALIFICATION REQUIREMENTS

• Must be at least 21 years of age.


• Must be able to work a flexible schedule.


• Bachelor’s degree preferred.


• High school diploma or general education degree (GED) required.


• Casino and guest services experience preferred.


• Ability to read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions, and procedure manuals.


• Ability to write routine reports and correspondence, including business letter writing.


• Ability to speak effectively before groups of customers or fellow cast members.


• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.


• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.


• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.


• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


• To perform this job successfully, an individual should have experience with Microsoft Office (Word, Excel, PowerPoint).


• Knowledge of player tracking software preferred.


• Must be able to obtain a Gaming Permit.


• Strong organizational, written and verbal communication skills a must.


• While performing the duties of this job, the cast member is regularly required to sit, talk or hear.


• The cast member is frequently required to use hands to finger, handle, or feel; reach with hands and arms, and taste or smell.


• Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.


• The noise level in the work environment is usually moderate.

CERTIFICATES, LICENSES, REGISTRATIONS

Must be able to qualify for licenses and permits required by federal, state and local regulations.

OAKLAWN IS AN EQUAL OPPORTUNITY EMPLOYER.

All applicants must complete a pre-employment drug screen and background check.

Welcome to Oaklawn, your ultimate destination for unforgettable experiences in the heart of Hot Springs, Arkansas. With a rich history dating back to 1904, we have established ourselves as one of the premier Thoroughbred racetracks in the country. But we’re more than just a racetrack – Oaklawn is a world-class resort that offers so much more. Nestled in the breathtaking beauty of Hot Springs National Park, our resort provides an unparalleled level of luxury and entertainment. From gaming and dining to sports betting, spa indulgence, and captivating events, Oaklawn Hot Springs is where every moment becomes a cherished memory. At Oaklawn Hot Springs, we are not just a place to stay; we are your getaway to embracing the best of this charming region. Our resort provides the perfect base for you to explore Hot Springs’ vibrant culture, natural wonders, and thrilling adventures. Choose Oaklawn Hot Springs, Arkansas, and discover a world of endless possibilities where luxury, entertainment, and the charm of Hot Springs converge. Your extraordinary journey starts at here.