Promotions Crew

Minnesota-Timberwolves-and-Lyn; Des Moines (IA); On-site; USD 22,000 - 25,000; Part time

Job summary

The Iowa Wolves are seeking a part-time Promo Crew member to bring the excitement of professional basketball to life at Casey’s Center. You will handle pre-game giveaways, t-shirt tosses, on-court contests and fan interactions to ensure an exceptional fan experience.

This seasonal role offers hands-on experience in sports entertainment, live event production, fan engagement, and game presentation, with duties through the 2026-27 season and potential playoffs.

Qualifications

• Strong interpersonal and communication skills.
• Ability to work flexible hours, including evenings, weekends, holidays, and potential playoff games.
• Comfortable working both independently and as part of a team.
• Positive attitude with a strong desire to engage and interact with fans.
• Ability to follow direction and adapt quickly in a fast-paced, high-energy environment.
• Strong attention to detail and organizational skills.
• Comfortable speaking with fans and large groups in a public setting.
• Ability to lift and carry up to 30 pounds.
• Reliable attendance and punctuality throughout the season.
• Availability for all Iowa Wolves home games is strongly preferred.

Responsibilities

• Serve as a fan-facing ambassador of the Iowa Wolves, helping create fun, engaging experiences at home games and select events.
• Bring in-game promotions and activations to life with energy and execution.
• Organize, maintain, and prepare promotional items for game-day use and distribution.
• Select contestants, retrieve props, and assist with activations in concourse, seating bowl, and on the court.
• Interact with fans during games to enhance their experience and create memories.
• Assist in directing Host, Mobile Camera Operators, fellow Promo Crew, and Alpha to activation locations.
• Collaborate with Community, Fan Experience & Programming Specialist on promotions and events.
• Engage with Alpha's Pup Playground guests while maintaining a welcoming environment.
• Support Fan Services table as a resource for fans.
• Participate in game-day production meetings and maintain headset communication.

Skills

Interpersonal skills

Communication

Public speaking

Fan engagement

Team player

Flexibility

Attention to detail

Punctuality

Energy and enthusiasm

Fan interaction

Education

High school diploma

Sports management coursework

Job description

Why Join the Pack?

We understand that to win championships, it starts with the people. We’re all teammates with a united focus on fostering an inclusive winning culture that empowers, values and recognizes each other. Because working together is how we do what’s right for the communities we live, work and play in. It’s how we innovate, learn and grow as individuals and as a group. And it’s how we elevate lives through the power of basketball.

Position Summary/Objective

As a member of the Promo Crew, you'll play a key role in bringing the excitement of professional basketball to life by creating unforgettable moments for thousands of fans at Casey’s Center.

From pre-game giveaways and t‑shirt tosses to on‑court contests and fan interactions, you'll help drive the energy inside the arena and ensure every Iowa Wolves game delivers an exceptional fan experience. This position offers hands‑on experience in sports entertainment, live event production, fan engagement, and game presentation, making it an excellent opportunity for students and aspiring sports industry professionals.

This is a part‑time, seasonal position to last through the regular season and any potential playoffs. Must be available to work all Iowa Wolves home games during the 2026-27 season, including evenings, weekends, holidays, and potential playoff games.

Essential Functions

• Serve as a fan-facing ambassador of the Iowa Wolves, helping create fun, engaging, and memorable experiences at home games and select special events.
• Bring in‑game promotions and activations to life through energy, enthusiasm, and exceptional execution.
• Organize, maintain, and prepare promotional items for game‑day use and distribution.
• Select contestants, retrieve props, and assist with activations in the concourse, seating bowl, and on the court.
• Interact with fans throughout games, enhancing their experience and creating lasting memories.
• Assist in directing the Host, Mobile Camera Operators, fellow Promo Crew members, and mascot Alpha to activation locations throughout events.
• Collaborate with the Community, Fan Experience & Programming Specialist to execute promotional elements, sponsorship activations, and select special events.
• Engage with members at Alpha's Pup Playground during games while helping maintain a fun, welcoming, and safe environment.
• Support and maintain the Fan Services table, serving as a knowledgeable resource for fans and guests.
• Participate in game‑day production meetings and maintain clear headset communication throughout events.
• Assist with game‑day setup, preparation, teardown, and other operational needs as assigned.

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities may change based on business needs.

Knowledge, Skills, Abilities & Other

• Strong interpersonal and communication skills.
• Ability to work flexible hours, including evenings, weekends, holidays, and potential playoff games.
• Comfortable working both independently and as part of a team.
• Positive attitude with a strong desire to engage and interact with fans.
• Ability to follow direction and adapt quickly in a fast‑paced, high‑energy environment.
• Strong attention to detail and organizational skills.
• Comfortable speaking with fans and large groups in a public setting.
• Ability to lift and carry up to 30 pounds.
• Reliable attendance and punctuality throughout the season.
• Availability for all Iowa Wolves home games is strongly preferred.

Pay Rate

$16.00 per hour

Experience

Previous experience in live event management, production, and execution preferred.

Education

High school diploma required; coursework or experience in sports management, communications, marketing, event management, hospitality, theater, or related field is a plus.

Travel

None

Supervisory Responsibility, if any

This position does not have supervisory responsibility

Physical Demands

• Ability to stand and walk for extended periods during games and events.
• Ability to occasionally lift and move equipment weighing up to 40 pounds.
• Ability to see, hear, and respond quickly in an active live‑event environment.

EEO Statement

The Minnesota Timberwolves, Lynx and Iowa Wolves are an equal employment opportunity organization.

Our DEI Commitment

Our Diversity, Equity, and Inclusion initiatives reflect our nature as a Pack. Each one is defined by our collective strength and effort to move everyone forward. Through DEI, we speak up against social injustices, marginalization, and oppression, provide equal opportunities, embrace the differences of others, and create an environment where everyone feels accepted and welcome. Together, we empower each other to be champions of change, help put those around us in a position to win and use our voices for good.

As an organization, we’re proud to commit to accountability, transparency, change, and building DEI into everything we do; because when we do, our community becomes stronger.

E-Verify Statement

We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot prove this, we will give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any action might be taken against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.