In-Person Scheduling & Dispatch Specialist

HOODZ of Greater Jacksonville; San Antonio (TX); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Paid holidays

Medical benefits

Optional 401(k)

Job summary

HOODZ of Greater Jacksonville in San Antonio, TX, is seeking a Scheduling Coordinator to help keep our operations running smoothly. This full-time, in-person role focuses on building and adjusting schedules for customers and field crews, coordinating communications by phone and email, and ensuring accurate records and billing.

You’re organized under pressure, detail-oriented, a clear communicator, and comfortable learning new systems. Bilingual in Spanish is preferred.

Qualifications

• Experience in scheduling, dispatch, customer service, or office administration is preferred.
• Bilingual in Spanish preferred.
• Comfortable with computers and learning new systems.
• Industry experience not required; training provided.

Responsibilities

• Build, manage and adjust schedules for customers and field crews.
• Serve as a main point of contact for customers by phone and email.
• Keep crews informed and set up for success.
• Solve problems as plans change, balancing customer needs, staffing and cost.
• Keep customer records, work orders and billing accurate.
• Work with other departments to keep everything moving.

Skills

Scheduling

Dispatch

Customer service

Office administration

Bilingual Spanish

Job description

HOODZ of Greater Jacksonville in San Antonio, TX, is seeking a Scheduling Coordinator to help keep our operations running smoothly. This full-time, in-person role focuses on building and adjusting schedules for customers and field crews, coordinating communications by phone and email, and ensuring accurate records and billing.

You’re organized under pressure, detail-oriented, a clear communicator, and comfortable learning new systems. Bilingual in Spanish is preferred.