Project Support Manager

HCLTech; San Antonio (TX); On-site; USD 94,000 - 139,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Pharmacy

Life

AD&D

Disability Insurance

EAP

401(k) retirement plan

10 days of paid time off per year

10 paid holidays per year

Job summary

HCLTech in San Antonio is seeking a Project Manager support to facilitate Agile/Scrum ceremonies, guide teams in Agile practices, and ensure steady delivery. This on-site role requires coordinating with product owners, developers, QA, and leadership to align on objectives.

You will track sprint progress, remove impediments, manage risks and dependencies, and prepare status dashboards. Strong experience with Jira/Confluence and MS Office is expected, with banking domain exposure considered a plus.

Qualifications

• Must have experience with Power Point & Excel.
• Experience running Scrum meetings.
• Experience with Agile.
• Experience being an assistant to Project Manager.
• Project Manager support with Banking background nice to have.

Responsibilities

• Facilitate Agile/Scrum ceremonies including Daily Stand-ups, Sprint Planning, Sprint Reviews, Retrospectives, and Backlog Refinement sessions.
• Guide teams in adopting and adhering to Agile and Scrum best practices.
• Track sprint progress, team velocity, burndown metrics, and overall delivery performance.
• Identify, manage, and remove impediments impacting team productivity and sprint goals.
• Collaborate closely with Product Owners to maintain and prioritize the product backlog.
• Coordinate with business stakeholders, architects, developers, QA teams, and leadership to ensure alignment on delivery objectives.
• Prepare and communicate project status reports, dashboards, and key delivery metrics to stakeholders.
• Manage project risks, issues, assumptions, and dependencies (RAID) and drive mitigation actions.
• Support release planning, sprint forecasting, capacity planning, and resource allocation activities.
• Ensure project governance standards, documentation, and compliance requirements are maintained.
• Monitor project timelines, milestones, and deliverables to ensure on-time execution.
• Facilitate effective communication across cross-functional and geographically distributed teams.
• Drive continuous improvement initiatives through retrospective action tracking and process optimization.
• Support Agile maturity and coach team members on Scrum principles, collaboration, and self-organization.
• Coordinate with external vendors, partners, and dependent teams to manage cross-team deliverables.
• Ensure transparency of project health, delivery risks, and dependencies through regular reporting and stakeholder engagement.
• Promote a culture of accountability, collaboration, and continuous learning within the team.
• Support change management activities and ensure smooth adoption of new processes and tools.
• Maintain project artifacts, meeting minutes, action trackers, and knowledge repositories.
• Assist leadership in strategic planning, resource forecasting, and delivery governance reviews.

Skills

Agile & Scrum

Tools

Jira

Confluence

Microsoft Project

Microsoft Office Suite

Excel

PowerPoint

Word

SharePoint

Teams

Job description

Location: San Antonio TX (100% on site local to area)

HCLTech is looking for a highly talented and self- motivated Project Manager support to Facilitate Agile/Scrum ceremonies including Daily Stand-ups, Sprint Planning, Sprint Reviews, Retrospectives, and Backlog Refinement sessions. Project Manager support who will Guide teams in adopting and adhering to Agile and Scrum best practices. Project Manager support will be responsible for Track sprint progress, team velocity, burndown metrics, and overall delivery performance Project Manager support to join HCL Tech in advancing the technological world through innovation and creativity.

Must Have Experience

• Must have experience with Power Point & Excel
• Experience running Scrum meetings.
• Experience with Agile
• Experience being an assistant to Project Manager
• Project Manager support with Banking background nice to have.

Mandatory Skills

• Agile & Scrum : Strong understanding of Agile Frameworks, Agile Metrics & Reporting, Sprint Planning & Execution, Backlog Management
• Tools: Jira, confluence, Microsoft Project, Microsoft Office Suite (Excel, PowerPoint, Word),SharePoint, Teams

Job Description

• Facilitate Agile/Scrum ceremonies including Daily Stand-ups, Sprint Planning, Sprint Reviews, Retrospectives, and Backlog Refinement sessions.
• Guide teams in adopting and adhering to Agile and Scrum best practices.
• Track sprint progress, team velocity, burndown metrics, and overall delivery performance.
• Identify, manage, and remove impediments impacting team productivity and sprint goals.
• Collaborate closely with Product Owners to maintain and prioritize the product backlog.
• Coordinate with business stakeholders, architects, developers, QA teams, and leadership to ensure alignment on delivery objectives.
• Prepare and communicate project status reports, dashboards, and key delivery metrics to stakeholders.
• Manage project risks, issues, assumptions, and dependencies (RAID) and drive mitigation actions.
• Support release planning, sprint forecasting, capacity planning, and resource allocation activities.
• Ensure project governance standards, documentation, and compliance requirements are maintained.
• Monitor project timelines, milestones, and deliverables to ensure on-time execution.
• Facilitate effective communication across cross-functional and geographically distributed teams.
• Drive continuous improvement initiatives through retrospective action tracking and process optimization.
• Support Agile maturity and coach team members on Scrum principles, collaboration, and self-organization.
• Coordinate with external vendors, partners, and dependent teams to manage cross-team deliverables.
• Ensure transparency of project health, delivery risks, and dependencies through regular reporting and stakeholder engagement.
• Promote a culture of accountability, collaboration, and continuous learning within the team.
• Support change management activities and ensure smooth adoption of new processes and tools.
• Maintain project artifacts, meeting minutes, action trackers, and knowledge repositories.
• Assist leadership in strategic planning, resource forecasting, and delivery governance reviews.

Pay Range Minimum: 94,000k

Pay Range Maximum: 139,000k

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [e-mail] for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies.

• medical
• dental
• vision
• pharmacy
• life
• accidental death & dismemberment
• disability insurance
• employee assistance program
• 401(k) retirement plan
• 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year)
• 10 paid holidays per year

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.