Project Specialist: Install Coordination & Client Service

Mad City Windows; Denver, Northern (CO, KY); Hybrid; USD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Dental & Vision

401K

Paid vacation

Paid holidays

Hiring immediately

Job summary

Renuity is seeking a Project Specialist to provide administrative support to the Install Managers, coordinating materials, scheduling, and communications to keep projects on track. You will interact with customers, installers, and vendors, handling contract orders and documentation with accuracy and promptness.

Ideal candidates have 5+ years in an office setting with scheduling and customer service, strong written and verbal communication, and proficient use of Outlook and Microsoft Office.

Qualifications

• 5+ years in an office environment with scheduling and direct customer service experience.
• Strong verbal and written communication and customer service skills with an expertise in problem resolution.
• Exceptional multi-tasking skills with great attention to detail and an ability to prioritize tasks.
• Experience using Outlook and other Microsoft Office programs and the ability to learn other computer programs.

Responsibilities

• Provide exceptional customer service by answering the phone promptly and being ready to answer any queries, resolve any issues, or obtain any necessary information.
• Maintain exceptional working relationships with customers, installers, vendor partners, and other staff.
• Ensure all aspects of each project are running smoothly by creating job folders, communicating with customers, processing sale/contract orders, and uploading all contract documentation daily.
• Assist the Install manager with scheduling installation dates and service requests, ordering all job materials, and pulling building permits

Skills

Scheduling

Customer Service

Communication

Multitasking

Problem Resolution

Tools

Outlook

Microsoft Office

Job description

Renuity is seeking a Project Specialist to provide administrative support to the Install Managers, coordinating materials, scheduling, and communications to keep projects on track. You will interact with customers, installers, and vendors, handling contract orders and documentation with accuracy and promptness.

Ideal candidates have 5+ years in an office setting with scheduling and customer service, strong written and verbal communication, and proficient use of Outlook and Microsoft Office.