Project Operations Manager

myGwork - LGBTQ+ Business Community; Houston (TX); Hybrid; USD 100,000 - 120,000; Full time

Job summary

An established industry player seeks a Project Operations Manager to drive project excellence and customer satisfaction. This pivotal role involves leading a team of project managers, ensuring compliance with contractual obligations, and fostering strong customer relationships. You will be instrumental in implementing continuous improvements and enhancing project execution strategies. The hybrid work model allows flexibility while you contribute to significant projects in the Electrification Distribution Solutions division. Join a forward-thinking company that values diversity and inclusion, and take your career to the next level in a dynamic environment.

Qualifications

• 5+ years of experience in an operational and/or customer-facing role.
• Strong leadership qualities with proven relationship building capabilities.

Responsibilities

• Lead project managers in execution of projects ensuring compliance and profitability.
• Develop customer relationships and resolve issues to ensure satisfaction.

Skills

Project Management

Leadership

Customer Relationship Management

Continuous Improvement

Education

Bachelor’s degree in Electrical or Mechanical Engineering

PMP Certification

Job description

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This job is with ABB, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

This position reports to

Project Operations Manager

Your role and responsibilities

In this role, you will have the opportunity to play an essential role in the growth of the business by providing a cohesive project management strategy to assure adequate levels of project profitability, risk mitigation, issue containment and instill a relentless pursuit of process excellence to assure a positive customer experience. You will also showcase your expertise by coordinating and overseeing team development and standardized process development to continually improve the effectiveness of Project Execution teams. The work model for the role is hybrid in Houston, TX. or Lake Mary, FL This role is contributing to the Electrification Distribution Solutions division in North America. You will be mainly accountable for:

• Leading a group of project managers in the execution of projects in terms of the main con-tractual obligations' - i.e. full compliance with ABB code of conduct, contract scope of supply, agreed technical requirements, timely delivery and quality as well as achievement of the ex-pected project profitability and cash collection.
• Leading the implementation of continuous improvements for the project execution strategy for local or regional Project Operations.
• Develop customer relationships by maintaining close contact with customers and project participants. Assist in identifying and resolving issues of mutual concern and seeking opportuni-ties for additional business. Ensure timely contract completion, customer satisfaction and de-sired financial return to achieve a win-win environment
• Overseeing and leading the local Project Execution team, ensuring that ABB policies are consistently followed.
  
  

Qualifications For The Role

• 5+ years of experience in an operational and/or customer-facing role
• Bachelor’s degree in electrical or mechanical engineering preferred
• Strong leadership qualities with proven relationship building capabilities
• Ability to travel domestically an estimated 25% of the time
• PMP certification preferred
• Candidates must already have work authorization that would permit them to work for ABB in the US.
  
  

More about us

ABB's Distribution Solutions Division facilitates the efficient and reliable distribution, protection and control of power by improving electric power quality while strengthening the resilience of the grid. The Division offers segment-specific products and solutions that largely serve utilities, industry and infrastructure segments, often providing the requisite medium-voltage link between high-voltage transmission systems and low-voltage users. With ABB Ability enabled connected solutions at its core, the offering includes medium-voltage air- and gas-insulated switchgear (1 to 66 kilovolts), indoor and outdoor circuit breakers, reclosers, fuses, contactors, relays, instrument transformers, sensors, motor control centers, as well as low-voltage switchgear for the ANSI standard markets. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2 023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner. MyBenefitsABB.com

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Appliances, Electrical, and Electronics Manufacturing

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