Project Manager - SignScape

Muskego Area Chamber of Commerce & Tourism; Muskego (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

Muskego Area Chamber of Commerce & Tourism is seeking a detail‑oriented Sales Support Associate to assist the sales team with post‑award activities and order entry. This on‑site role supports inside/outside reps and customers to keep projects on schedule.

You will manage submittals, quotes, contract documents, and data entry in Salesforce/Experlogix/NetSuite, coordinate with internal teams, and ensure accurate delivery dates and customer communication.

Qualifications

• Strong written and verbal communication skills.
• Ability to manage multiple tasks with accuracy.
• Team player who supports sales and customers.
• Proactive and detail oriented in data entry.

Responsibilities

• Assist sales reps with post-award duties and order entry.
• Prepare submittals, quotes, and contract documents.
• Coordinate with internal teams to meet project schedules.
• Maintain accurate product and delivery data.
• Support customers from order to closeout.

Skills

Sales support

Communication

Time management

Teamwork

Detail-oriented

Education

High school diploma or equivalent

Tools

Salesforce

Experlogix

NetSuite

Job description

Come join an award winning manufacturing company!

This position exists to effectively assist the sales representative with post award responsibilities including but not limited to: entering orders, project follow up, illustration requests, quote/bid revisions, sign schedules, and understanding signage products, terms, delivery dates and other data, in order to maximize sales results for the company.

Primary Duties

• Work directly with inside/outside reps and customers to acquire project details and requirements in a timely manner that coincides with the project schedule.
• Manage and prepare submittals, contract submission, ESR's, requesting product samples, expedites, order requests, customer service requests, reorders and closeout documents.
• Effectively communicate and coordinate activities and job information with sales representative. Work well with all internal customers.
• Actively participate in company training programs and transfer these skills to the job.
• Perform any related duties assigned by management or the sales reps.
• Perform assigned duties with minimal personal supervision.
• Properly follow all company policies and procedures.
• Works directly with customers to ensure that orders are entered correctly.

Key Responsibilities

Must demonstrate the following qualities:

• Positive Attitude
• Proactive vs. reactive approach to business
• Professionalism
• Self-management
• Attention to detail
• Teamwork
• Dependability
• Proficient time management skills
• Clear and effective written and verbal communicationGood judgement
• Personal development
• Business and product knowledge
• Use/knowledge of Salesforce, Experlogix and NetSuite software
• To meet or exceed customer expectations

Job Specifications

• Demonstrated ability to work as part of a team.
• Strong oral and written communication skills.
• Ability to handle multiple tasks simultaneously.
• Excellent listening and probing skills.
• Reports directly to Sales Support Manager