Project Manager - SignScape

Inpro Corp; Muskego (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Inpro Corp, a Wisconsin-based award-winning manufacturer, seeks a Sales Support Associate to assist the sales team after project award. You will enter orders, track schedules, manage submittals, and coordinate with internal groups to keep projects on track.

You will work closely with inside/outside reps and customers, handle quotes revisions, and ensure accurate data in Salesforce, Experlogix and NetSuite. Strong communication, organization, and customer service focus are essential.

Qualifications

• Strong written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines.
• Team player with self-management and professionalism.
• Experience using ERP/CRM systems such as Salesforce, Experlogix, and NetSuite.

Responsibilities

• Enter and verify orders post award.
• Prepare submittals, ESRs, samples and expedite requests.
• Coordinate with sales reps and customers to align on project details.
• Maintain project schedules and data accuracy across ERP systems.
• Communicate effectively with internal teams.
• Support training and adhere to company policies.
• Assist with quotes revisions and contract submissions.

Skills

Communication

Multitasking

Teamwork

Self-management

Professionalism

Attention to detail

Customer service

Tools

Salesforce

Experlogix

NetSuite

Job description

Come join an award winning manufacturing company!

This position exists to effectively assist the sales representative with post award responsibilities including but not limited to: entering orders, project follow up, illustration requests, quote/bid revisions, sign schedules, and understanding signage products, terms, delivery dates and other data, in order to maximize sales results for the company.

Primary Duties:

• Work directly with inside/outside reps and customers to acquire project details and requirements in a timely manner that coincides with the project schedule.
• Manage and prepare submittals, contract submission, ESR’s, requesting product samples, expedites, order requests, customer service requests, reorders and closeout documents.
• Effectively communicate and coordinate activities and job information with sales representative. Work well with all internal customers.
• Actively participate in company training programs and transfer these skills to the job.
• Perform any related duties assigned by management or the sales reps.
• Perform assigned duties with minimal personal supervision.
• Properly follow all company policies and procedures.
• Works directly with customers to ensure that orders are entered correctly.

Key Responsibilities:

Must demonstrate the following qualities:

• Proactive vs. reactive approach to business
• Professionalism
• Self-management
• Teamwork
• Clear and effective written and verbal communication
• Good judgement
• Business and product knowledge
• Use/knowledge of Salesforce, Experlogix and NetSuite software
• To meet or exceed customer expectations

Job Specifications:

• Demonstrated ability to work as part of a team.
• Strong oral and written communication skills.
• Ability to handle multiple tasks simultaneously.
• Excellent listening and probing skills.
• Reports directly to Sales Support Manager

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.