Project Manager - Sign Manufacturing

TSAW; Clearwater (FL); Presencial; USD 60 000 - 85 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical

Dental

Vision

Short Term Disability

Long Term Disability

PTO

Holiday Pay

401K

Resumo da oferta

Thomas Sign & Awning in Clearwater, FL is seeking an organized Project Manager to support sales on multi-location sign projects from initial contact to final installation. The role involves managing projects end-to-end, communicating with customers, and coordinating with installers and internal teams.

Ideal candidates have strong communication, experience in the sign industry or related fields, and proficiency with MS Office and MS Access.

Qualificações

• High level of communication skills with a clear professional telephone voice.
• Experience in the sign industry or related manufacturing/construction field.
• Computer skills with MS Office, including Access; Windows familiarity.

Responsabilidades

• Support sales on multi-location sign projects from inquiry to installation.
• Manage projects from sale through completed installations and follow up.
• Communicate with customers; handle inquiries or complaints professionally.
• Track project status and coordinate with internal teams and subcontractors.
• Coordinate with installers and service providers in remote sites.
• Identify process improvements and help implement company-wide enhancements.

Conhecimentos

Excellent communication

Sign industry experience

MS Office proficiency

Project coordination

Organized and efficient

Problem solving

Ferramentas

MS Access

Windows XP familiarity

Descrição da oferta de emprego

Thomas Sign & Awning, an award-winning National Sign Company in Clearwater, FL designs, manufactures and installs illuminated and non-illuminated signage. Thomas Sign is searching for an organized Individual to join our expanding Project Management team. The Project Manager is responsible for supporting sales on multiple sign projects, from the initial customer contact to the final installation.

JOB DESCRIPTION

• Provides support to sales on multi-location projects.
• Manages projects from sale through completed installations.
• Communicates with customers and responds to inquiries or complaints regarding both products and services.
• Responsible for tracking the status of projects and communicating with both customers and internal personnel.
• Serves as the interface with subcontract installers and service providers in remote locations.
• When problems occur, coordinates resolution with appropriate departments and follows up, either verbally or in writing, to ensure customer satisfaction.
• Informs customers of standard procedures and status of problem solving as necessary.
• Knowledgeable of company policies, procedures, practices, products, and services.
• Experience in customer service and in handling all communications in a highly professional manner.
• Responsible for continuous improvement of processes and procedures used on the job, and for assisting in the improvement of related company-wide processes.

JOB SKILLS

• High level of communication skills, with clear professional telephone voice
• Experience in the sign industry or in closely related field of manufacturing or construction
• Computer skills, preferably Windows XP and MS Office including Access
• Well organized and efficient
• Assertive when appropriate
• Familiar with all process steps in the design, construction, and installation of complete sign packages is helpful
• Ability to analyze a variety of situations and effectively solve problems
• Experienced in coordination of many projects simultaneously
• Able to build solid “partner” relationships with both customers and subcontractors on behalf of Thomas Sign Co.

Benefits include: Medical, Dental, Vision, Short Term & Long-Term Disability, PTO, Holiday Pay, 401K