Project Manager - Sign Manufacturing

ADP, Inc.; Clearwater (FL); Presencial; USD 60 000 - 85 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical

Dental

Vision

Short Term Disability

Long Term Disability

PTO

Holiday Pay

401K

Resumo da oferta

Thomas Sign & Awning in Clearwater, FL is seeking an organized Project Manager to support sales on multiple sign projects from initial contact to final installation. You will coordinate with customers and subcontractors, track progress, and drive improvements across design, construction and installation to ensure timely delivery.

The role emphasizes strong communication, ability to manage multiple projects simultaneously, and building solid partner relationships with customers and subcontractors

Qualificações

• High level of communication skills with a clear telephone voice.
• Experience in the sign industry or closely related manufacturing/construction field.
• Computer skills, including Windows XP and MS Office (Access).
• Well organized and efficient.
• Assertive when appropriate.
• Familiar with all process steps in design, construction, and installation of sign packages.
• Ability to analyze situations and solve problems.
• Experience coordinating many projects simultaneously.
• Ability to build solid partner relationships with customers and subcontractors on behalf of Thomas Sign Co.

Responsabilidades

• Provides support to sales on multi-location projects.
• Manages projects from sale through completed installations.
• Communicates with customers and responds to inquiries or complaints regarding products and services.
• Tracks project status and communicates with customers and internal personnel.
• Interfaces with subcontract installers and service providers in remote locations.
• Coordinates resolution of problems and follows up to ensure customer satisfaction.
• Informs customers of procedures and status of problem solving as necessary.
• Knowledgeable of company policies, procedures, practices, products, and services.
• Contributes to continuous improvement of processes and procedures.

Conhecimentos

Communication skills

Sign industry experience

Windows XP

MS Office

MS Access

Well organized

Assertive

Process steps

Problem solving

Project coordination

Partner relationships

Ferramentas

Windows XP

MS Office

MS Access

Descrição da oferta de emprego

Thomas Sign & Awning, an award-winning National Sign Company in Clearwater, FL designs, manufactures and installs illuminated and non-illuminated signage. Thomas Sign is searching for an organized Individual to join our expanding Project Management team. The Project Manager is responsible for supporting sales on multiple sign projects, from the initial customer contact to the final installation.

JOB DESCRIPTION

• Provides support to sales on multi-location projects.
• Manages projects from sale through completed installations.
• Communicates with customers and responds to inquiries or complaints regarding both products and services.
• Responsible for tracking the status of projects and communicating with both customers and internal personnel.
• Serves as the interface with subcontract installers and service providers in remote locations.
• When problems occur, coordinates resolution with appropriate departments and follows up, either verbally or in writing, to ensure customer satisfaction.
• Informs customers of standard procedures and status of problem solving as necessary.
• Knowledgeable of company policies, procedures, practices, products, and services.
• Experience in customer service and in handling all communications in a highly professional manner.
• Responsible for continuous improvement of processes and procedures used on the job, and for assisting in the improvement of related company-wide processes.

JOB SKILLS

• High level of communication skills, with clear professional telephone voice
• Experience in the sign industry or in closely related field of manufacturing or construction
• Computer skills, preferably Windows XP and MS Office including Access
• Well organized and efficient
• Assertive when appropriate
• Familiar with all process steps in the design, construction, and installation of complete sign packages is helpful
• Ability to analyze a variety of situations and effectively solve problems
• Experienced in coordination of many projects simultaneously
• Able to build solid “partner” relationships with both customers and subcontractors on behalf of Thomas Sign Co.

Benefits include: Medical, Dental, Vision, Short Term & Long-Term Disability, PTO, Holiday Pay, 401K