Project Manager (SaaS Implementations)

Bullhorn, Inc.; Massachusetts; Hybrid; USD 92,000 - 115,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with match

Mental health support

Volunteer days

Employee referral program

Job summary

Bullhorn, Inc. is seeking an experienced Senior Project Manager to lead complex external client‑facing software implementations within our Professional Services and PMO.

You will ensure resources, governance, and methodologies enable successful planning, execution, and delivery, keeping projects on time, within scope, and on budget while maintaining high CSAT scores. Bring 3+ years of relevant experience, expertise in ERP/HCM/CRM and large-scale SaaS, and a solid grasp of modern PM tools.

Qualifications

• 3+ years of progressive experience managing complex, external client-facing software implementation projects.
• Significant focus on ERP, HCM, CRM, or large-scale SaaS solutions with billable utilization targets.
• Proficiency with project-management tools (e.g., Jira, Asana, SmartSheet) and strong governance skills.

Responsibilities

• Lead delivery of complex core SaaS implementations and ensure on-time, on-scope, and on-budget outcomes.
• Define and manage project scope, schedules, budgets, risks, and stakeholder expectations.
• Collaborate with Customers, Sales Executives, Solution Consultants, Solution Architects, and Software Engineers to align deliverables with success criteria.
• Apply PMO processes and drive exceptional customer experience from initiation through closure.

Skills

Project management

ERP

CRM

SaaS

Resource planning

Education

PMP

CSM

Tools

Jira

Asana

SmartSheet

Job description

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone.

About the role

The Project Manager is a key position within Professional Services and the PMO and acts with integrity and leads by example, serving as the primary point of contact throughout the customer engagement lifecycle. This role is accountable for ensuring the right resources, governance, and methodologies are in place to enable successful planning, execution, and delivery of complex core SaaS system implementations for our clients, ensuring projects are completed on time, within scope, on budget, and with high CSAT scores. In this capacity, the Project Manager partners closely with Customers, Sales Executives, Solution Consultants, Solution Architects, and Software Engineers to ensure business requirements are clearly understood and deliverables align with defined success criteria. By applying project management best practices and adhering to Bullhorn’s PMO processes, the Senior Project Manager defines, drives, and manages the delivery of projects, managing scope, timelines, budgets, risks, and stakeholder expectations to ensure an exceptional customer experience from project initiation through closure.

This role is a fit for you if...

Have 3+ years of progressive experience managing complex, external client-facing software implementation projects, with a significant focus on ERP, HCM, CRM, or large-scale SaaS solutions with billable utilization targets. A proven track record of successfully delivering projects that have a high level of complexity and ambiguity, demonstrating the ability to rapidly impose structure and governance. An expertise in defining and managing project scope, schedules, and budgets for large enterprise clients. A mastery of various project management methodologies (e.g., Waterfall, Scrum, Hybrid) and knowing when to apply each to achieve stability. A solid understanding of the end-to-end implementation lifecycle, including requirements gathering, configuration, data migration, integration, testing (UAT), and go-live. Have a proficiency with modern project management tools (e.g., Jira, Asana, SmartSheet) and resource management systems. PMP, CSM, or equivalent is highly preferred.

Compensation and Transparency Statement

The annual base salary range for this position is $92,002 - $115,000. In addition, this role is eligible for an annual target bonus & a comprehensive benefits package.

The posted range represents the good‑faith estimate of what we expect to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Actual pay within the range will be based on factors such as, but not limited to, experience, skills, qualifications, geographic location, internal equity, and business or organizational needs and affordability. In accordance with state and local pay transparency laws we disclose salary ranges in all job postings and provide additional information upon request.

What we offer...

Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more Unlimited Planned Paid Time Off Global Mental Health Support On‑Demand Learning & Development Quarterly paid volunteer days Lucrative Employee Referral Program (eligible for prior to your first day) Company‑wide mentor program

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. We are a people-first culture where everyone’s contribution is valued and respected. We're looking for smart, forward‑thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us. For the past 25 years, Bullhorn has dedicated itself to building industry‑leading, cloud‑based software for the staffing and recruitment industry. Through partnerships with 10,000 customers globally, Bullhorn has built a vast knowledge base of recruitment best practices and deep domain expertise to help firms scale their businesses. Founder‑led and headquartered in Boston, Bullhorn employs 1,400 people across 14 countries focused on delivering an incredible customer experience – its core mission.

To learn more, visit www.bullhorn.com.