Project Manager – Restoration Franchise Growth & Training

Water, Mold, Fire and Smoke Remediation Company; Tallahassee (FL); On-site; USD 65,000 - 97,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Training & development

Benefits/Perks

Recession-Proof Industry.

Competitive Compensation and Bonus<br>

Job summary

Water, Mold, Fire and Smoke Remediation Company seeks a Project Manager to lead franchise performance and development per the Operations Manual, facilitating the relationship between insureds, TPA/carrier partners, and franchise sites.

You will inspect job sites and facilities, monitor SLA adherence, and drive continuous improvement. Expect on-call field work and occasional travel to support franchise operations.

Qualifications

• High school diploma or GED required.
• Two years of Mitigation/Remediation experience preferred.
• Familiar with Xactimate.
• WRT, ASD and AMRT certifications required.

Responsibilities

• Maintain and support Franchise relationships.
• Monitor franchise performance toward SLAs.
• Inspect job sites, vehicles, and facilities to ensure compliance with Operations Manual and SLAs.
• Lead daily/weekly meetings to train technicians and convey information.
• Review estimates, dispatch assignments, and respond to emails promptly.
• Assist local marketing team to grow the business.
• Mediating disputes between insureds, insurer, and contractor.

Skills

Franchise management

Client relations

Communication skills

Travel readiness

On-call availability

MS Office

Xactimate

Construction experience

Customer service

WRT certification

ASD certification

AMRT certification

Mitigation/Remediation experience

Education

Highschool diploma or GED

Tools

MICA software

Microsoft Office

Job description

Water, Mold, Fire and Smoke Remediation Company seeks a Project Manager to lead franchise performance and development per the Operations Manual, facilitating the relationship between insureds, TPA/carrier partners, and franchise sites.

You will inspect job sites and facilities, monitor SLA adherence, and drive continuous improvement. Expect on-call field work and occasional travel to support franchise operations.