Project Manager: Multifamily Property Maintenance & Upgrades

Sustainable Comfort Inc; Massachusetts; On-site; USD 58,000 - 78,000; Full time

Benefits offered by this job

Salary range $58k-$78k per year

Health insurance reimbursement

401(k) company match

Unlimited PTO

Paid holidays

Life insurance

Job summary

Sustainable Comfort, Inc. (SCI) in Worcester, MA is seeking a Project Manager – Multifamily Property Maintenance to oversee maintenance operations and improvements across our portfolio of multifamily properties.

The role requires coordinating technicians and subcontractors, prioritizing maintenance needs, and communicating effectively with owners, tenants, and the management team. A bachelor’s in a related field or equivalent experience is preferred, along with OSHA 10 and a valid driver’s

Qualifications

• Bachelor’s degree in a relevant field or equivalent experience.
• Field experience or working knowledge of building trades (plumbing, electrical, HVAC, carpentry, general construction, or property maintenance).
• Interest in multifamily real estate, building operations, construction, property management, or sustainable buildings.
• Experience coordinating contractors, vendors, maintenance staff, or construction-related work.
• Strong organizational skills and the ability to independently prioritize competing needs.
• Excellent written and verbal communication skills.
• Strong customer service skills and the ability to communicate professionally with tenants, property owners, coworkers and contractors.
• Valid driver’s license.
• OSHA 10-Hour Card or ability to obtain one within 90 days of employment.

Responsibilities

• Manage day-to-day maintenance needs across a portfolio of multifamily properties.
• Assess tenant maintenance requests and determine urgency, scope and appropriate response.
• Coordinate Maintenance Technicians, contractors, vendors, and building trade subcontractors.
• Ensure maintenance issues are addressed and keep stakeholders informed of progress, delays, changes in scope, and costs.
• Oversee planned property improvements, repairs, and other maintenance-related projects.
• Develop and maintain procedures for preventative property inspections, move-in/move-out inspections, emergency response, and other maintenance activities.
• Document maintenance operations and ensure work performed is tracked and recorded.
• Monitor maintenance and project expenses and work to complete projects within budgets.
• Provide input on capital needs and assist with completing capital and asset planning projects.
• Supervise Maintenance Technicians, including setting expectations, monitoring performance, providing feedback, and completing annual performance reviews.
• Build and maintain positive relationships with property owners by proactively communicating about property needs, concerns, and ongoing work.
• Communicate effectively with tenants, property owners, neighbors, vendors, contractors, and other stakeholders.
• Collaborate with the broader property management team to address maintenance, leasing, and property-related issues in a timely and coordinated manner.
• Maintain a professional and positive presence when representing SCI and the properties we manage.

Skills

Project management

Organizational skills

Communication skills

Customer service

Decision making

Problem solving

Education

Bachelor's degree in construction management, engineering, real estate, business, or related field

Job description

Sustainable Comfort, Inc. (SCI) in Worcester, MA is seeking a Project Manager – Multifamily Property Maintenance to oversee maintenance operations and improvements across our portfolio of multifamily properties.

The role requires coordinating technicians and subcontractors, prioritizing maintenance needs, and communicating effectively with owners, tenants, and the management team. A bachelor’s in a related field or equivalent experience is preferred, along with OSHA 10 and a valid driver’s